This is a great accommodation option for those who plan to stay longer and be out all day. I personally feel that it is not suitable for people who want to stay in the accommodation for a long time. The bath and toilet are separate. There is enough space to open two suitcases at the same time, so there is no stress. Anyway, they are understaffed, but they do the minimum cleaning.

It is a far from the town.

Room is big, clean and quiet. Kitchen utensils provided and can cook simple meals.

Stay for 3 nights with buffet breakfast but on the last day of our stay the hotel changed it to an American breakfast set meal even we have paid the price of the buffet breakfast. Hotel should inform us in advance should we want to take up the set meal breakfast if that day no buffet breakfast available.

room was very spacious and contains all amenities needed!

Location Clean

Spacious and clean room. a little old but still comfortable. large kitchen area. also has onsen.

had to drive quite far in to get there.

Onsen is the best, nice atmosphere.

Staff not carry our luggage to room.

spacious studio room , w kitchen amenities

Everything was perfect

Closed bar

large room

they didn’t refill the coffee pods also made us remove ski boots before entering

onsen was good.

Location is not convenient because we normally use Hirafu.

Shuttle bus to ski area and commercial area.

it is not a ski in ski out resort, location a bit far from ski area and commercial area, should provide more shuttle buses as we must go out to eat, there is only one restaurant in the hotel with limited food selection.

the staffs are very friendly. the onsen is great! there is massage service in the hotel that helps you to relax after ski. the rooms are clean and tidy, very spacious.

the hotel restaurant was not opened on week days, will be great if the restaurant can open to make it easy for hotel guests.

1) Quite secluded location away from the main road. 2) With own Onsen which is for me, very good because I can wind down after a long day outside. plus the fact that the bathroom is very small to begin with. 3) Staffs were trying hard to explain everything to you, but could do better in attending to the needs of exhausted travellers. 4) our room was spacious - we came in a family of 5 (2 adults and 3 kids) - with a queen sized bed, 2 tatami style bed and one sofa bed.

1) Quite far away from Hirafu but near Moiwa ski resort. I went to Hirafu ski areas so it took about 15-20 minutes. 2) the room was warm and to some extent stuffy … the thermostat was quite hard and confusing to fiddle with.

Clean room - spacious with fantastic view of the surroundings from the balcony. Kitchenette is comprehensive with good appliances. Toilet is complete with tub, shower and toiletries. Slippers are provided.

Children friendly hotel, very friendly staff, whom helps us to take very beautiful family photos! Thank you so much!

None.

Very happy we stayed here. Friendly staff, heaters in the hallway where we dried our ski gloves. Kitchen had what we needed, nice breakfast buffet with Japanese and western food. Nice outdoor onsen. Relaxed atmosphere. I am very happy we stayed here. The price was right.

Hard beds. Location is a little far out but no problem for us as we rented a car.