location of the property was very good

facilities where very old and needed to be refurbished.

In terms of the bare minimum the location of the property as well as the basic breakfast (toast and cereal) were advantages. However I would be being to generous to give more.

Upon arrival we were greeted and checking in was easy, however we immediately noticed the property was rundown and extremely dirty. This was perpetuated by the infestation of bugs in the women’s bathroom on level B and the adjacent sinks to the rooms. Again the bugs and lack of cleanliness were apparent in the women’s showers which were so dark, damp and mouldy. Moving onto the room. Where to even start. Room was dark, sheets were like sandpaper (scratchy and thin) not to mention the pillows might as well have been just the case because they provided next to no sponge/comfort. Our room was located right next to this fan which blasted 24/7 and was so so obnoxiously loud, like? also towards the end of our stay the fire alarm was malfunctioning so we were woken up in the middle of night multiple times and we went to evacuate but no staff were around, so as one would be we were concerned for our wellbeing but just had to assume there was no fire? Would not recommend unless you are really prepared for a budget hotel.

location

very aged place. rooms very sparse. breakfast was basic but convenient

the location was close to the fields

The property was old. facilities need to be updated badly. Charged for towels, onsen and washing facilities. Driers didn’t dry anything after being in there for 1.5 hours. Had to dry in room.

spend $100 per room on a tv that people can use, also pillows were a little below average

the location is very good. the staff specially the japanese guy always in the counter he is very helpful. if i go back hakuba i’ll definitely stay in this hotel again. thank you for good service

Location and breakfast

The staff was nice, English speaking.

The room was super small and not as per photos. Breakfas wast included, but you should mention that it is absolutely simple: bread, coffee and cornflakes. Price was more than 50.000 JPY for 2 nights, there is no problem with payment, but at least it should be something for what we paid that amount.