Big rooms , many facilities for children

Rooms are not clean and full of mosquitoes and spiders on every corner, we find out that we need to pay for the towels we used (yes yes the towels we had in the room), and no towels replacement or room service, on checkout we have surprised that we need to pay 60+ CHF for using the swimming pool and hotel facilities such as kids playgrounds, even if you didn’t use !! Instructions and signed are in German and french only, if you have heavy luggage you need to rent and pay for trolley and move it over the hill on you own !! Very hard and not safe at all !!!

Everything

Everything