Staff are the nicest thing about this hotel. Rooms could do with upgrade and air con controlled by reception

The hotel advertises concession at local beach club. Staff there at Atlantis club were very unfriendly. they kept trying to put us at the back row despite the club being empty. Definite feeling that they didn’t want the hotel guests

Quite situation and nice beach arround the hotel Nice swimming pool Remote from the center and easy to access (arround 20 min walking distance)

If I have to give 2 improvement will be the breakfirst that could have some local stuff and the parking, We park on the street, was ok

Excellent

Excellent choice for breakfast. Very friendly staff who happily arranged the airport shuttle & the beach umbrella & beds for us. Great location near to the beach with a 10 minute walk into the old town at night. Lovely swimming pool.

Nothing. Would definitely use this hotel again.

The staff were quite friendly. It was close to a beach.

Nobody spoke English, not even the hotel receptionist and other staff. It was very hard to make ourselves understood. Even ordering a drink when we arrived was a mission. I don’t think that English guests are particularly welcome. The atmosphere in the hotel was very dull. It was soulless and very quiet. Breakfast was served between 7:30 and 10am each morning. It was always the same breakfast, dry scrambled eggs and streaky bacon or a continental breakfast, there was not even a choice of fried or poached eggs. The swimming pool is enclosed by high white walls, which meant that it was always baking hot around the pool and there was no air circulating, thus meant that no one ever sat around the pool because they couldn’t stand the heat. Also the pool closed for three hours every afternoon. The pool bar was never opened in the nine days that we stayed at the hotel, and the Dining Room was not opened during the day between 10am and 7:30pm, and it closed at 9:30pm every night. So if you wanted to buy a drink or even have a cup of tea you had to go to the local expensive beach restaurant, or walk into the main town of Otranto which is about 20 minutes away. There were no tea or coffee making facilities in our room, not even a kettle or a bottle of water, or even a glass to drink the water that we bought. It felt as if the hotel wanted to make as much money as they could with the minimum expense on their part. We had to pay €2 for each small cup of tea we drank at the hotel. The bed was big and clean, but it was very hard. It was a solid piece of foam on a solid wood base. My body ached after two nights and I began to dread bedtime by the fifth day, as did my husband. The ‘Sea View’ room and bathroom facilities were very sparse. The balcony was absolutely tiny, but you could see the sea in the distance, over the roofs of a couple of rows of houses.

Very pleased with this hotel, very clean, modern and comfortable rooms, breakfast was very good and all the staff were very helpful, friendly and attentive. Nothing was too much trouble. Quiet location with lovely walk into the town. Can definitely recommend and would be happy to return sometime.

The personnel of this hotel is rude, they couldn't help at all. Hotel is in a poor condition - rooms' furniture is outdated, there is a strange smell in the classic type of rooms - i've tried to change it with some other room of the same type, but the smell was still there. They've offered me to spread some parfume in the room The water pool is dirty - it has a non clear blue color Otranto is not a big city, but the hotel is not the best positioned. Breakfast is poor for a 4* hotel. In fact, the general impression is that for a 3* hotel. So far, didn't manage to get the invoice for the period of stay, despite on the check in they advised they will issue upon departure, but on departure (Saturday) advised they cannot give it in that they, and they gave a receipt only...this was really unacceptable. Not mentioning that the english of the reception person was really poor.

The swimming pool was good, unfortunately it was closed a couple of days after we arrived. End of season looming. Giovanni on Reception was exceptionally helpful, organising taxis, and other matters. The hotel is clean, and bright. The breakfast was acceptable.

Location: Too far from Otranto old town. It was located in a more residential area. Of the two restaurants close to the hotel, one closed a couple of days after we arrived. One evening we pre-booked dinner which was beyond awful. The cold meat antipasto was edible, the pasta barely edible and the main course was totally inedible. The fish was cold and badly presented, the chicken strips were cold and rubbery. The accompanying chips, similarly were cold and rubbery. We were charged Euro 25 a head for for we could not eat. No real apology was offered.

Good pool, Unusual jazz elements and themes