Neptuno Hotel & SPA 4 Sup
4.2
Excelente(794 Comentários )Hotel em Calella
Hotel de 4 estrelas
Razões para reservar
Ótimo para animais de estimaçãoTraga todos os seus amigos e família, até mesmo os peludos
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha ou kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
Sobre este hotel
Neptuno Hotel & SPA 4 Sup
The Neptuno Hotel & SPA 4 Sup has 3 outdoor swimming pools, one of them on the roof terrace, and a new SPA & WELLNESS center with a double massage room at an additional cost.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha ou kitchenette
Internet/Wi-Fi
Estacionamento
Lavandaria
Varanda ou Pátio
Banheira de hidromassagem ou spa
TV
Acessível para cadeiras de rodas
Ginásio ou centro de fitness
Ideal para famílias
Mapa de Calella
Quartos disponíveis
Superior Double Room with Balcony
1 Cama queen size ou 2 Solteiro • 19 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
Superior Triple Room with Balcony
1 Cama queen size ou 3 Solteiro • 19 m²
Acomoda 3
Você será direcionado para Booking.com para disponibilidade e preços
Comfort Single Room
1 Solteiro • 19 m²
Acomoda 1
Você será direcionado para Booking.com para disponibilidade e preços
Junior Suite
1 Sofá • 1 Cama queen size • 32 m²
Acomoda 4
Você será direcionado para Booking.com para disponibilidade e preços
Premium Double Room with outdoor Jacuzzi
1 Cama queen size • 34 m²
Acomoda 2
Você será direcionado para Booking.com para disponibilidade e preços
€€€€
Comentários
4.2
Excelente(794 Comentários )Revisões 100% validadas
4.2
Le self, le personnel et les prix au bar relativement abordable
Nous avons fait l effort de parler espagnol et je n'ai pas ressenti le personnel faire l'effort de nous parler en français. De plus, certaines personnes ne faisaient pas cet effort de parler espagnol et dans ce cas le personnel commençait à parler en français.
L'emplacement de la chambre un peu bruyant le matin (vers 7h) pour les premiers ménages et l ouverture de la piscine.
4.2
Ontbijt was prima!! We zaten lekker met onze hond buiten.
Je zou verwachten dat ze na 2 dagen wisten dat we buiten zaten en dat ze s,morgens en s,avonds de tafel konden dekken. Ik moest er elke dag naar vragen en we bleven 9 dagen.
Straatje moeilijk te bereiken en verschrikkelijk met parkeren.
Avond eten was heel vaak lauw/koud.
Erg jammer omdat het eten wel
prima is maar wel lauw/koud. Als ze daar aan werken krijgen ze een 9!!
Daar heb ik tegen de chef wel
wat van gezegd.
Zwembaden zijn echt klein.
4.2
Facilities were great, nice comfortable room, & a great location.
Everything was wonderful until a coach load of students arrived and ran riot. We left a day early because of this. Despite several complaints to the staff, the noise, music, and banging on the walls continued. We lost two nights sleep.
4.2
Las habitaciones y instalaciones,
Camas muy blandas
4.2
Es acogedor y está muy bien ubicado.
Que cobren 15€ x noche x mascota.
4.2
Personnel au top ! Dans tous les services
Accueil restaurant spa nettoyage.
Établissement très propre.
4.2
Close to the beach and shops. Also right next to the Ironman start line, finish line and translation a short walk away.
4.2
Facilities were new and clean, good scents
The coffee served at breakfast was a disgrace… get some proper machines that grind beans and not Nescafé powder…
4.2
Excellent breakfast, the rooms were comfortable and clean and the location was fantastic. Visited as part of a hen do and everything was great. One of us left a pair of earrings behind and the hotel found them and posted them back to us. Thank you!
The pools were small but the outdoor space was great
4.2
Location
Breakfast
Barking dogs
Service at bar
4.2
Location very good .
Breakfast excellent
Staff very friendly
4.2
Location of the property is great, walking distance to the beach and main shopping street. Rooms are nice and clean with a comfortable bed and pillows. We had a large room with a huge balcony and Jacuzzi on balcony. I love the balcony and relaxing seating area. Hotel is small but has everything you need. I was happy to see that there was attachment for curly hair for the hair dryer, which I have never seen in Hotels before. The food was delicious and most of the days, we had breakfast and dinner included. There was a lot of varieties, including seafood, my only complaint is that the food was sometimes too salty.
there was no sound proof between rooms and we could hear everything from the room next-door, good thing is that people were pretty quiet, so we had no problems.
4.2
The property is really nice and the food was nice as well, but front office staff need more training.
The staff are so fake specially the guy who dis my check in Antonio he thought that maybe I don’t have idea about Hospitality etc.. i booked my honeymoon with them when I arrived there they told there’s no info about the honeymoon package etc.. i even shown them my conversation with one of their staff then they tried to just give me excuses thinking that just offering me a glass 🥃 of drink is enough to solve the issue… I’m sorry guys i came from Dubai to Barcelona just to celebrate my honeymoon that what you did is ruined everything to be honest with.. check my LinkedIn you’ll see who I’m.. have being handling a 5 ⭐️luxury hotel in most luxury place in Dubai so I know how to handle unsatisfy guest not what you had offered to me.. by the way i did use it.
Just be honest with you customers because people comes very far away just to enjoy maybe 1 o 2 nights in your property so do you best level make them feel happy they’re not asking nothing free but good service and safety… you have a nice property just the staff need more training about guests satisfaction so on.
4.2
The warm welcome received from Barbara. The cleanliness of the hotel and friendly staff
The only downside was the pools were a little on the small side and in order to go to a bigger pool, you had to pay for the Spa
4.2
The breakfast was excellent, the location was very good despite a short walk down to the beach. The rooms and the whole hotel was very clean and the atmosphere was really nice. The hotel bar was also very nice with bartenders who knew what they were doing.
The swiming pool on the roof top is small but, if you manage to get a bench or a seat it is a very good place to sunbathe and cool off in the pool. The room had large TV with many entertaining stations to watch but all with spanish voiceover, which should be forbitten.
4.2
Location was excellent close to restaurants shops etc less than 10 minutes walk to the beach. Drink prices where reasonable good bar menu the steak was excellent. Staff where great.
Not so much I did not like but l booked the parking which was underground and very tight as I am used to narrow mountain roads not a problem but if you are nervous re parking in tight spaces you are warned.
4.2
Didn't get breakfast for 3of the days out of 4that we paid for thought they would have offered us a meal In The evening for one and pay for The other
4.2
it was clean and very close to places
the food was awful. same food for 5 days. not good at all. staff in spa were ignorant and it was very rushed plus fell on back as no slip mats.
4.2
It was ideally placed for the beach. The staff were very pleasant and helpful. The food was great.
Nil
4.2
Lovely, clean, modern hotel.
Beautiful pool, sunbathing and seating areas. Staff were wonderful with one salty bartender as the exception. Location is fantastic. Breakfast (which we wouldn't normally book, it just came as part of the room package) was so, so good. Such a varied selection, all fresh.
The three pools are all beautiful and instagramable, but none are deep enough to swim in. This was a real shame.
4.2
Breakfast is great
really disappointed about the size of the swimming pools. so tiny!
4.2
Please note that it’s just a summary of the whole story.
I got a very dirty room. Hairs everywhere in the bathroom, the WC hadn’t been sanitized for ages. Even on the wall behind there were stains of supposedly human feces. Even the curtains in the room had greasy stains on them.
Foodwise, I was upset with the dinner too. Forks were dirty and had supposedly cheese residue on them. Pasta which was suppose to be fresh was clearly a mixture of yesterday’s batch and actually fresh pasta. Rice was so overcooked it could hardly hold its shape. I tried tuna end some other fish. The tuna was impossible to chew and the other fish was clearly undercooked.
I claimed my dissatisfaction politely to the manager the next morning. She was understanding, however while I was waiting for her at the lobby (I thought she went to talk to her superiors) they actually went to check up my room. I was unaware of that until the director of the hotel dropped it in our conversations later on.
Fortunately, I’ve got to get a refund and left the hotel immediately.
I planned to stay there for almost 2 weeks and enjoy my holiday, however now I had to change my schedule and eventually I will not have a holiday I was anticipating and looking forward to.
4.2
in old Calella town in one step from the beach shopping tapa’s bar and café
nothing
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Calella?
O preço médio de um alojamento em Calella é de 78 € por noite. Este alojamento é 25 € mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Neptuno Hotel & SPA 4 Sup. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Neptuno Hotel & SPA 4 Sup. Aproveite a água!
Neptuno Hotel & SPA 4 Sup permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Neptuno Hotel & SPA 4 Sup?
Encontrámos 13 comodidades para este alojamento. Isto inclui piscina, ar-condicionado, são permitidos animais de estimação, cozinha ou kitchenette e internet/wi-fi.