The room was a bit too warm at night, but I understand that there was an unexpected heat wave and the hotel's AC was tuned to heat instead of cooling.

The staff were exceptional and each room is decorated impeccably

Well designed room with all facilities, Free aéroport transfer facility Breakfast excellent Staff welcoming

nothing

Perfect hotel for visiting Basel and great for cycle tourist.

staff where all seem friendly and helpful. Food was great.

the spa and gym. gym was lacking some equipment for my training.. and spa didn’t get a chance to use. and maybe breakfast could be better, considering the standard of food the chefs produce in the evening.

Nice restaurant, convenient location, nice staff.

I had stayed once in a room that was much better than this last one, not sure it was the category or just a newer room - not a fan of having the bathroom shared with the rest of the room. Breakfast was not great but not bad. Restaurant was super crowded for dinner and a few of the dishes were not available at 9pm. Overall it wasn’t bad, but having been before, I was expecting more from the hotel… a bit disappointed.

Beautiful hotel with a cozy inner yard, authentic french - decor rooms, long wine list at the restaurant +++

i liked everything

cute nice blend of old with modern updates great resturant

transport to and from airport worked but was not explained well

The provision of a shuttle service to and from the airport. Friendly welcome at reception. Comfortable room. Good breakfast and evening meal. Excellent service from the staff.

We were happy with our stay, thank you.

We chose this hotel because of its proximity to the nearby Basel-Mulhouse airport but it turned out to be a lovely family run establishment with a great spa and very good restaurant. A free, early morning taxi ride was arranged for our 06:25 flight to Amsterdam. The staff was very friendly and helpful. We were only able to stay 1 night but would definitely book for a longer stay to explore nearby Basel.

Fantastic property, old ancient building with stylish renovation. super friendly staff

nothing

Staff was very helpful with our car problem

Nothing

very clean and comfortable, very helpful friendly staff, very good facilities, excellent breakfast

A little way from the river.

Lovely bedroom with a great shower room. Had a fabulous dinner with wonderful wine, great breakfast.

Nothing

charming

noise isolation between rooms could be a bit better

It was lovely, free transport to the airport and the staff was very kind.

We loved everything!

I liked my room. Well appointed with air conditioning. I could book a car parking space and have dinner in the restaurant in the courtyard

The hotel arranged a shuttle to pick us up from the Europort airport 3.5 km away so that we could drop off our luggage and explore the town while our room was being prepared. The next morning a shuttle whisked us back to the airport at 5 a.m. for our 7 a.m. flight. A stop for the 604 bus line near the hotel provides easy 12-minute connection to Basel's old town (Schifflaende). We didn't want to stay at an impersonal airport hotel, nor did we want to pay Swiss hotel rates and were pleased to be able to enjoy wandering around Saint-Louis for an afternoon. We didn't have an opportunity to use the spa or enjoy breakfast, but were very satisfied with our accommodations which were very clean and comfortable.

The heart of St. Louis is quite pleasant, but it is a small town surrounded by industrial zones.