Cleanliness, location, staff.

Facilities - there is a kettle in the room but no teabags coffee or milk. One bottle of water onlt. Breakfast was adequate but nothing special.

Friendly personnel, good location to highway and airport for travelling

The climate control is not working really well, its fairly warm in the room, temperature difficult to manage.

really nice city view

the curtains were dirty

Everything absolutely perfect! Excellent customer service (especially check-in), room and all facilities top class. The restaurant offers tasty risotto, highly recommend.

There’s nothing not to like about this hotel. The level of service is very customer focused, thumbs up to the team!

Super friendly staff at arrival! Comfortable bed. Nice room.

the soap dispensers were difficult to get soap out.

Convenient for Basel Airport with good reliable bus route to airport and City Centre immediately outside. Other than its red internal colour scheme - it is very clean, comfortable, fairly priced and with very friendly and helpful staff

a bit RED but that’s a personal style thing and wouldn’t put me off staying there.

good location, on the bus line to the airport, but also walking distance to the tramway (a very nice walk in the green).

Great room, clean and spacious. Only 2 stops on bus direct from airport and easy access to centre of Basel. Good breakfast, variety of hot and cold options.

Nothing

Very friendly staff and very nice rooms.