I LOVED this hotel - it was so cozy and adorable! The view was incredible and the service was top notch! The food was another level and the grounds were spectacular! I will definitely stay here again next time I'm in Otavalo area.

Only complaint was the wifi didnt work properly in our room and I had to work the night we stayed there. I had to move to the restaurant which closed at 9pm then I tried to work sitting on the stairs of my front porch to catch a spotty signal. Other than that, it was phenomenal.

The location is super fun with water sports and mini golf. We loved canoeing together as a family and jumping off the platform into the lake. There was a nice hang-out for those who didn't want to get in the water and they still felt part of the fun ordering drinks and food. We loved that they let us stay after check out to enjoy the property longer. Such a beautiful location and fun cabin feel while having all the comforts of home.

The only thing that makes us hesitate going there is that the food is a bit over priced. It was delicious, just more than we wanted to pay for a big family - it really added up. But the restaurant setting was incredible.

Everything. The staff is very kind and respectful. They recommended us a taxi driver named Mayra, best thing that ever happened to us. Thank you for everything.

The property is beautiful. The staff is helpful and friendly.

I can't say anything bad about this place.

Wonderful resort feel, we stayed in Cabana 24 right in front of the lake incredible views of mountains and lake. Restaurant was a little pricey but wonderful food and again beautiful views right on the lake. We had a fireplace all though the wood was damp so had trouble keeping it going, there is no heat so it was a little chilly in the evening but they give you hot water bottles with these cute cartoonish chicken covers they were silly but so useful. We had a large sofa, coffee in the room, a Jacuzzi tub and nice functional shower. Our front porch was wonderful has a swing and a table and chairs very comfortable place to be. The property has everything mini golf, water sports, bunnies goldfish ponds, chickens, ducks, frogs at night, beautiful gardens just fabulous atmosphere. We even saw they have a super cute little daycare place so traveling parents can get a little break, it looked like a really fun place for small children and toddlers. We felt very pampered and blessed to have a few days here at the end of our two weeks in Ecuador. The location to get into Otavalo was great too close but removed from the city feel.

Andes Mountains and marina are beautiful. Kids liked putt putt golf.

No heating but they did make a fire and put bedwarmers in bed.

it was very clean

the cabana was cold the restaurant was expensive

excellent service

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