lovely features and fire in the bar and food was amazing. the young gentleman housekeeper was fantastic as were all the other staff throughout. also great that there is an EV charging point.

only small thing was our room was next to the boiler/heater plant room so it was quite hot even with the radiator off and window open. sounds mad in the winter but it was still comfortable enough to sleep in. to be fair I didn’t mention it to the hotel as it’s probably because I’m a cold blooded northerner…

The duty manager was fabulous and made the difference.

the first we were placed in was very cold, radiator didn’t work and the weather was freezing.

village location even though it was in the town and very friendly staff

nothing

Beautiful building, friendly and helpful staff, clean and comfortable. Best pub bar ever.

Plumbing in our room was a bit in need of attention but could still have a nice warm bath.

excellent location

didn’t feel very welcome

Room was adequate, could do with a refurb, breakfast good.

Carpets, curtains all needs uplifting.

Friendly staff. Room clean and quiet. Food fine.

Room on the small side. Car park small and no spaces reserved for residents.

Everything !

Nothing!

Location, ambience and general surroundings

Everything

Nothing

Rooms were lovely, my husband and daughter stayed in room 6 which has a spectacular four poster bed and very large bathroom with a jacuzzi bathtub which delighted my daughter. Everything was comfortable, spacious, and super clean. Quiet too, perfect location for sleeping soundly. Breakfast was totally fine, I wouldn't say delicious. The eggs were cooked to perfection. Staff were truly lovely, hard working and friendly, very accommodating. They served us drinks on arrival very late at night, 11pm.

The only slight criticism in terms of decor is the slightly old people's home-looking kettle/tea set in our room. A black electric kettle and quirky, vintage china cups would be a marked improvement, but it's such a tiny detail. Breakfast: the fried bread was disappointing, I expected a real slice of sourdough bread lightly fried on the pan, not a frozen yellow triangle out of a packet and deep fried. Also no vegan butter or milk available, which was an issue for me as a vegan.

I comfortable room in a pleasant hotel in a quiet part of the town.

Nothing

location worked for us.

the bed was. very uncomfortable it was 2 singles zipped together but the join was really uncomfortable.