The location of this hotel, right in the center of Rochester, was perfect. The staff were friendly and helpful. The room I had was fine, with a lovely view of the Guildhall.

On my arrival the electric socket for the TV wasn't working (but a member of the staff resolved this by supplying me with an extension lead) The bed could have been a bit more comfortable

It was worth the money slept really well

Expected it to be dated in some form of way, nothing bad about the place , enjoyed the stay

Location and price. Rooms were clean, beds were comfortable, and staff were friendly.

It's needs a face-lift

Excellent price, friendly staff, great location, safe, secure, and free onsite parking was a great bonus

Needs paint, new carpets, and a general upgrade.

It's right in the town centre so everything is close by. Lots of history in the building and surrounding area and lots of little quirky shops. Beautiful views of the cathedral and castle on your doorstep

This isn't mentioned in the description but it has its own nightclub underneath which is open on Saturday nights. You will hear the thumping music till the early hours and loud drunks outside !

Location

The location is perfect, and the staff were courteous, friendly and helpful, the decor and facilities are tired and dated but perfectly serviceable which is reflected in the price, as it was £90 cheaper than the purple hotel chain much further out of town.

No bar, but many close by

The 1 staff I saw

Not very clean

We like the location it is in. Near to the train station and the town. Right next to the museum which is a bonus 🙂. It's a very historic hotel which is nice.

There's a lot of things we didn't like. As a hotel that is about history such as Charles Dickens and queen victoria staying in this hotel we are disappointed that you haven't kept up the cleanliness and environment standard of the hotel. Here is a list : . Carpets dirty and tired looking . Floor boards feeling like they are going to fall through when walking on them. . Damp . Mold . Horrible smell of smoke and damp in our room. . wallpaper pealing off . Rust and rot around the windows and window seel. . Stains on bed I think this would be a amazing and lovely bit of history of a hotel if the decoration, cleanliness, and the up keep of the hotel was sorted out.

Right in centre of Rochester and fantastic view of the cathedral.

Had to search for the hot water switch, to get hot water.

The view from the room was not much of a view. The carpet was stained and the rest of the hotel was not very clean. Not what I was expecting.

Location and value for money. The bed was really comfortable.

Duvet cover was a bit tatty - but spotless!

good location , friendly helpful staff

very run down, typical workman’s accommodation

* Good location * Polite staff * Nice size room.

* The creaking everytime someone was near or walking by my room was so loud it was hard to sleep. * Shower was next to impossible to get temperature right. * Uncomfortable bed. * Room just generally wasn't very clean.

Location excellent Comfortable bed Clean towels Hot water

So sad to see a historical building in such a sad tired state. Room was very poor, cracked basin no centre to plug hole. Broken light fixture, broken door hook in bathroom . In general extremely shabby

location was the only good thing about the hotel

extremely run down and dirty. struggled to open the gate lock when arriving back and no emergency number to call.

Bed was comfy Sheets were clean Towels were clean and fluffy Location was fab right on the high street It was cheap! Staff member was nice and polite! Bed was huge! Bathroom was huge! Cute toiletries included.

It's very tired Carpets in foyer and stairs were filthy Room was tatty, curtains hanging down Bathroom was dirty lots of scale and water marks on the shower. Tap was broken

Great location along Rochester highstreet with free parking.the female staff are always friendly and attentive.

10am book out time was an hour or so early after a late night out in town but the staff are always brilliant.

The location of the hotel could not be better. This is a lovely hotel which if this was done up would be outstanding.

This hotel needs a good clean, even the toilet in our room had "skidmarks" up the back of the pan and tissue still in the toilet when we went into the room. Everything needs renewing, this is dated but worse of all "dirty". carpets have not been cleaned, black mould in the tiling in the bathroom and outdated broken fittings handing off the bedroom walls. Our toilet ball valve was broken so continuously trying to fill (great noise during the nightime), bed clothing very creased, ripped, frayed and not very nice at all.

Size of the room Location Staff were lovely Value for money

Very basic Noisy in room next door (not hotels fault though!) Decor a bit “tired” looking but fine for price of room

The staff were friendly. The room was large and clean. The bathroom was clean also and the water very hot! The location was brilliant, right on the high street. Lastly ... the price was great

The door to the hotel was incredibly hard to open/lock after hours. Windows would not stay open. The radiator was on full, with no way of turning it down

I have to say room was perfect. Great value for money. Lovely view, great bathroom and very welcoming.

So beautiful hotel.