Layout and furnishings lovely

Dirty walls, carpets, sheets and old stains on sofa beds. Then they have the nerve to make false allegations of damage so they can keep the deposit.

Location

Management was not responsive to requests or complaints-generally hard to communicate with. The apartment is in dire need of upgrades. Lousy bed, ripped carpet, dirty upholstery, broken blinds, holes on wall, dirty entrance. WiFi and tv turned off on arrival, dirty remote. Not enough kitchen supplies. Old fry pan, no oven mitts, no supplies other than pots, dishes, and silverware.

Location excellent property is spacious and suited our needs

Location

Location was excellent for our purposes… right in centre if town.

Property not secure: no outer door so rubbish blew into entrance and stairwell from street. No automatic closer in entrance door and one day somebody clearly forgot to pull it short and we returned in the evening to find a drunk, homeless person passed out in upper hall. Management company were not helpful in dealing with it and we did not have a peephole or door chain so felt trapped. Nobody called us back to confirm he’d been moved, we eventually had to look through keyhole, open door and hope for best! Place does not have sufficient comfy seating, or dining seating, to accommodate he 6 it claims to sleep. Fine for 2! TV/ TV remote barely works.TV. It is not connected to an aerial so only works for streaming services. Wifi is to poor to allow this! And too poor to allow much work to get done in apartment. Place is in need of both a deep clean and a redecorate. Walls were grubby, old spills had not been wiped, furniture was stained, bedding was thin, fraying and ripped, mismatched stained towels ( we ended up buying some for our stay), dirty oven, freezer in need of defrosting within dubious stains and crumbs frozen into ice, no light in fridge which was dirty, no opening windows so stuffy, bath dusty inside and dirty bath panel, shower drain in ensuite was absolutely filthy and not draining. Clearly the flat gets a very quick wipe over between guests so on first glance it’s clean but you soon spot that actually, it’s not. Had we not been there on business to attend a trade fair ( so local accommodation all booked) we would not have stayed. It was a short stay so we stuck it out and as we were working didn’t have time to spend sorting it out with management company whilst there. I contacted them multiple times and sent photos since we left and they have not responded. AVOID!

Great location, everything u need in the apartment

The single sofa bed so uncomfortable And both sofa beds had a lot of stains on them could do with a good scrubb

The hosts provided everything and more, very grateful. Thank you for accommodating us.

Nothing at all, everything was great!

Excellent location

Beds were quite uncomfortable due to the poor mattresses. We had to ascend 4 flights of stairs to our room, as no lift access, and we were not advised this would be the case when we booked (as we had several large, heavy suitcases). On one night it rained heavily, and the windows leaked (even though shut).

The location is good close to the bus station

The double bed needs a new Mattress. You feel like you are going to fall out all the time as the sides are flat. We got charged £30 from our security deposit due to a dirty oven. It was dirty before we used it, no means of cleaning it were available. This is a scam to get extra money from you, there were broken cups and plates when we arrived. I’m surprised they didn’t charge for them, one of the showers didn’t work. So everyone had to use our on suite shower. The stairs are a killer if you are not fit. Shower and skirting boards were dirty.