We did enjoy the property. We were extremely disappointed that there was no dishwasher and no grill that was stated in the listing. We cook all of our meals and bought groceries accordingly. So we had to go find a grill elsewhere in order to cook our dinners. We also had to hand wash all of our dishes. They did say that they would provide a dishwasher but you can’t do cooking and just leave dishes in the sink it’s just not realistic. I really believe we should get a discount do those two things because we did build our vacation around those items being available.

This unit is amazing. Everything is clean and modern. Towels, toiletries and kitchen well stocked. The property manager and staff are all wonderful, especially Abdias! The only down fall is the beds are too soft, especially the master.

We’ve stayed in various units at Luna Encantada for the past 13 years (missed 2020 due to Covid). Love the complex, the proximity to restaurants and shopping and most of all the employees are wonderful.

This location was amazing. The condo overlooks the beach and feels like you are in a cruise ship deck looking. Out over the sea. The kitchen is well equipped and we cooked almost all our meals at home. Not to say we couldn’t have eaten out as there are tons of restaurants. There was some noise from the adjacent night club but didn’t affect sleep at all. Fireworks for New Years were perfectly viewed from the balcony. Playa is great. Sargasso was at a minimum. Loved it.

Everything was perfect we definitely are going back to this condo.

If you want to be right on the beach, have access to lots of food options within a short stroll on the beach, access to shopping 5th Avenue, feel safe and secure, then book this property. The condo is very beautiful, nice furniture, working AC, with a massive view of the ocean and large outdoor patio. Open the large sliding door and listen to the ocean waves. There is a security guard and gate at the front entrance and the beach entrance, so you feel very safe. The beach chairs are only for guests and there is a beach attendant who will set up umbrellas or get food and drinks from restaurant next door. Kitchen is well equipped for cooking, but we went out for every meal. The “Fusion” restaurant next door was our favorite, live music and literally on the water. You can also get a massage for one hour for $25 USD. If there are any drawbacks they would be... 1) The restaurants on each side of the condo complex play music late into the evening. If you close all the doors you don’t hear it much, but if you want to sleep with door or window open you will definitely hear it. It wasn’t a problem for us because we liked the music, but specially when it was live band playing. 2) Finding the condo entrance was a little tricky. Not really a negative. Downtown Playa has lots of one way streets and when you go down Calle 6 that condo is on, you may feel like you are about to drive onto a pedestrian beach area. Keep going, you are in the right spot. You will see a large red SCUBA sign/shop on the right in that last stretch before the sand, the vehicle entrance to underground parking is just past that. We would definitely return to this condo. Owner was very helpful, good communication the whole time. Thank you.

We had a great time and loved the condo. Beautiful inside and out.

really enjoyed property and location plan on using again in future

This was a great condo and exactly as described. Small issues were dealt with immediately by the property manager. Full staff onsite made the family feel safe and well taken care of. The owner offered us dinner on our last night as a compensation for minor inconveniences. That was a very nice gesture.

The condo is very beautiful and spacious and the view was even better in person. The pool and beach are lovely There are 2 beach clubs on either side so it is convenient for ordering snacks and drinks on the beach. For those who like nightlife, there was live music next door every night. The apartment is spacious and the staff on location very attentive and considerate. Barbara the owner was also very responsive. Great choice in Playa del Carmen.