Horrible customer service. My daughter came down with Covid the week we were supposed to leave. They absolutely refused to refund even half of our money. They said the only thing we could do is come the following week which our work schedules would not allow. I asked if we could reschedule for a later date and they said no. They would not work with us at all. But they said they take Covid “very seriously”. So I guess we should have brought my daughter with Covid and let her spread it to everyone in CO. We had to eat 10k because we were being responsible and they wouldn’t work with us during a world wide pandemic like every other business has.

The house exceeded our expectations and the communication with the property manager was superb. We highly recommend and would definitely stay here again.