Todo

NO HUBO DESAYUNO MI RESERVA LA CAMBIARON Y FUE TOTALMENTE IRRESPETUOSO EL MANAGER Y ME AMENAZO VIA MENSAJE WHATSAP

ERA EN ACAPULCO Y LA CAMBIARON Y FUE FATAL HABIA ANIMALES EN LAS CAMAS

Las instalaciones muy bien, ubicación, la alberca súper agradable, el lugar es muy bonito y tranquilo

La limpieza Comodidad para ir a la alberca La terraza muy tranquila En si todo muy tranquilo para poder descansar

No tener playa cercana

Bonito lugar, cómodo, seguro, bien amueblado y ubicado, cerca de una playa hermosa, muy amables el anfitrión y personas de contacto.

Algunos detalles de limpieza y falta de amenidades en baños (papel higiénico y jabones de ducha como mínimo)

location, access to hotel amenities, nice views, quiet, good mattresses, very clean

cutlery in the kitchen could be better

the villa is generally really nice, with enough space throughout the villa. the patio overlooking the little river was also really nice. access to the Villa swimming pool was super easy. the facilities at the Mayan Palace are really spectacular, including the spa.

The villa could have used some tiny touch ups, like the sunbrella was broken, its a little sparsely decorated and the kitchen could have some coffee, tea, sugar, salt......that kind of stuff. Note that parking at the Mayan palace costs 130mx each time and you have to buy a bracelet "platinum" to access the mayan Palace pools/spa. Also the mayan acuatic park was under maintenance when we went so it wasn't available. This hotel is really in the south of acapulco so driving into the center is quite a drive.

Excellent place to stay with family, very quiet and comfortable.

We have a baby and the water was not hot enough for showering him. The kitchen needs to be fixed in the table that contains the faucet.