I love how the property was in an open space plus there was a variety of restaurants around the area .

Clean, comfy, the staff helped me with an issue with my booking through booking .com, beautiful view from my room.

Didn’t know there was one

We rate hotels based on the shower and water pressure. I know weird. This is by far the best experience we have had! What a fun staycation!

The staff was very friendly. Bella greeted us when we arrived and left. She was very personable. The room was very nice and very clean. The facility itself was welcoming. I felt very comfortable. I would definitely use this facility again!

Covered parking would be a nice addition.

The location was perfect, very clean and quiet. Staff was friendly and helpful. Beds were comfortable and room was clean. View was nice.

Comfy, updated room, stylish, plenty of space. Great location and awesome later check out time. Came in late and grateful for a nice room.

Doors on exterior had issues. One was broken, and one didn't close well. Back parking lot was a little messy.

Everything is clean

Everything is good

The bed and flat-screen

Small refrigerator

Quiet rooms, but very stuffy when we got there.

Dirty wash cloth and used soap left in the shower.

Location was next to Wrigleyville field. Appeared to be safe; we had no problems.

nothing

clean, nice location.

super clean and sleek, had everything we could need for a one night stay. loved the simplicity of our room gave plenty of space for my children to roam about.

the free breakfast that was advertise was not free and a bit confusing. Overall, a wonderful comfortable stress-free stay.

It was exactly what I needed. I was going down for a medical procedure that was going to leave me knackered. The TV was huge and moveable which was amazing given I basically laid in bed for half the day recovering. With all of the streaming services free to use, I could watch whatever I wanted and truly relax. The location was great, and being surrounded by so much green was wonderful. Next time I need to come down, I'm bringing my dogs and we're staying there.

This is going to sound really dumb, but I kept turning my TV up and down because I was worried it would disturb my neighbors. If there was a sign or note or something saying that the rooms are mostly soundproof or that you can turn the volume up to so and so amount, I wouldn't have had to worry. Like I said, I was there for a medical procedure that left me bed bound but also unable to sleep so having to fiddle with the controller at 2 in the morning to not wake up the people on either side of me would've been nice. But again, it's a stupid, small thing. Only other thing I would have liked was a set of cutlery and a plate in the room. Something disposable or recyclable. I was severely immunocompromised so I couldn't eat at the hotel restaurant. Also, the phone didn't work. Rang busy the whole time.

Pool and hot tub was great.

4 adults registered in the room but only 2 towel sets even though requested more from front desk and from maid. TV was difficult to use. Complimentary breakfast was missed.

Great location. very clean and comfortable.

Dogs allowed. Barking in the early morning

Nothing, was that great . The staff was HORRIBLY RUDE. And the location wasn’t good. The bed was comfortable. That’s about all that I could really even compliment about the hotel, at all, honestly. There isn’t much good about it.

Everything was literally horrible. I am so horrified at how awful this experience was. The staff were the rudest and worst customer service that I have EVER experienced. The general manager was even worse than the other employees! I’m shook!

very nice and clean

Jude helped us with our uncooperarive tv. He was gracious and attentive.

Breakfast not included

staff was great

room wasn’t cleaned properly shower drain was clogged with hair etc. toilet seat was broken

Breakfast was good like the seating area. Very comfortable and like that you were next to ball park! Hot tub was great too but need de foamer.

Loved the location

Our room wasn't swept when we checked in, only had a partial roll of toilet paper in the bathroom and only had 2 bath towels in the bathroom.

The location was great. Quick access to get anywhere you needed on the southwest side of Phoenix. The lobby was clean. The staff tried to have things taken care of.

The room had layers of dust on the furniture. A very large piece of dust hanging from the television. Right above where you would eat. The bathroom sink had men’s shaved hair in it and on the counter. The shower was dirty with hair, as was the bathroom floor. They do not do a very good job cleaning the rooms. I was very uncomfortable that the room was not cleaned properly. I asked for a manager to call me and I never received a call.