The check in was easy and secure. The room was decorated nicely and gave the feeling of home away from home. We looked forward each night to relaxing in the very comfortable bed. The pool was always kept clean as well as the surrounding areas, and the pool temperature was perfect both day and night. We enjoyed our privacy with the surrounding foliage. The drop down screen on the lanai was a nice touch, although not used. The beach was a short distance and we saw a couple turtles swimming by. The staff was very attentive to any request and even supplied a new fry pan as there wasn't one in the room. Hi'i @ Snorkel Bobs was a wealth of information for day trips and activities. I'm glad she was close by. Overall, we were pleased.

It was difficult to find the right building on the first night, in the dark, after a long day of travel. Using a key to exit the property was a little over the top. Although there seemed to be vacant rooms, the one overhead was booked to a couple of "elephants" on our last two nights. The way they walked sounded like they would fall through the ceiling. The cabinets are slightly outdated and the drawer faces need tightened. A little updating couldn't hurt.

We LOVED the location! The only thing that would've been better is if it was right on Napili Bay! But we knew going into it that it wasn't. Very close, though! Staff was very helpful. Communication before we arrived was good. Getting our key was easy.

Our room was pretty outdated. We made friends with another couple staying in the same building, and their room was all updated with new cabinets, countertops, faucets, appliances, etc. Plus they had a 1 bedroom (we had a studio), they had a panoramic view on all 3 sides with clear windows (our windows were textured so we couldn't see out), they had a view of the ocean (we did not.) We would not have thought that much about it, but we found out they paid $500 LESS for their unit through the same booking service (Booking.com) only one week earlier than when we booked ours. That doesn't seem right. The decor was dated. Everything just needed to be updated. Cabinets, countertops, bathroom sink and counter, shower, lever windows, door, decor, flooring, etc. Pretty much everything. We didn't care for the textured windows that we couldn't see out, unless we opened the door. The worst part was we had to have a key to get both IN and OUT of the gates around the building. I can see needing a key to get INTO the property...but OUT? That seemed strange and inconvenient. Given what happened with the Lahaina fire, needing a key to get off the property seems like it would be a major fire hazard.

clean, good bed…

great value

Freundliches Personal, das auf Sonderwünsche einging, Nähe zu sehr schönem Strand. Frühstück-und Lunchbar direkt bei, Möglichkeit zum Ausleihen von Wassersport Artikeln.

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Staff is very pleasant and accommodating. The rooms are nice. Parking is free.

The room we booked was not available and the staff did tell us the last day before check-in so it was a bit stressful. But they did offer us a discount for that and the other room was fine. So that was appreciable. Location is a bit far from activities.

Hotel is in a very quiet part of Maui. Not busy, not many people at the beach. Wifi was fast and free. Only a 12 minute drive to Whalers Village. 15 minutes to Lahaina. Napili beach is a 2 minute walk from hotel.

Walls are very thin, you can hear the people next door talking and/or snoring. No TV, but that might not be a negative to some. Very thin curtains, did not feel very private. Balcony looks into bedroom. Hotel is on a busy road during the day, pretty quiet at night but road noise enters the rooms easily.

Great location and view.

The curtain was see through in the bed room.

The room was comfortable and we loved the swimming pool.

Quite pricey for what it is but that's the case almost everywhere in Hawaii. Napali is very far away of almost everything in Maui, so be ready do drive almost 40' one way to go anywhere. If you're planning to just spend the time there enjoying the north west coast beaches you'll be fine, but it was not our case. No staff on weekends so we had to check in by ourselves (which was very easy).