For me it was perfect, I planned to visit a lot of temples so Ubud it was at center and I was able to plan the day easily departing from the hotel. The SPA is amazing, loved the massage. And plus 2 swimming pools to relax when back to the hotel. They have plney of good restaurants around so you can decide it, and it is 20 minutes walking to the Ubud market.

it’s a combination of a villa and hotel in one, it’s peaceful as a villas but still get exceptional service from the staff. its not crowed. in a great location too, most amenities were walking distance

Bathrooms could use a deep clean, nothing too bad but just a bit of soap scum here and there

Beautiful hotel area and garden, nice and quiet rooms, very friendly and helpful personnel. we loved it!

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nice and clean villa

customer service was perfect and always goes above and beyond for their guests, and cleaning service was always on top of it every morning whenever we weren’t in the room

Excellent place with great friendly and attentive staff. Will certainly visit again.. Very near to good food and massage places

Nothing

I’ve been coming to Ubud for many years and have never stayed somewhere twice but I’ve finally found ‘my place ‘ After a major renovation and name change during lockdown I discovered Japa Suites and I’m so so glad I did There’s been great attention to detail when designing the rooms and everything works beautifully The spectacular gardens are calming and the pool setting is just beautiful with lots of lazing options Sadly I didn’t get to eat at the restaurant so I’m waiting for next time. The spa is stunning …..I took a package of a massage scrub and flower bath …….it was one of the best massages I’ve ever received. Very well priced compared with other spas too Now the staff ……….they are the heart of the hotel They made the whole stay ‘beautiful ‘from the afternoon delivery of little ‘nighttime sweets’ to help sleep to the attentive housekeeping staff and talented gardeners On halloween I was delivered handmade monster marshmallows made with matcha chocolate coating ! Amazing The gifts and kindness of reception staff were also phenomenal….the departure gift left me almost in tears I was as grateful to stay with them as they were to have guests back again So I suppose this is now my absolute favourite place to stay and I cannot wait to return to Japa It far exceeded

That the rest of my holiday accommodation wasn’t the same as Japa

We absolutely loved our stay at Japa! The room was really spacious and nice. Be sure to book a massage because we went to 3 different spa places and the one at Japa was the best! The hotel is surrounded by restaurants and bars, yet it feels like a quiet oasis.

Some spray for the ants would be good (common problem in Ubud)

Amazing location, lovely rooms and super nice staff

great location, walking distance to great cafes, such as piston, bakery next door selling amazing Japanese cheese cake, suka espresso. Easy walk to monkey forest, about 1/2 walk to ubud palace.

stayed in 2 bedroom pool villa, one bedroom in ground floor adjacent pool & second bedroom on second floor. was fine for us having older children but nay not suit someone with younger kids, pool was good size, lots of sun, frangipani trees all around.

Super friendly, even had a letter and present from the staff after the stay. Food was amazing. Service was lovely - felt like a family. Pool was gorgeous, we felt like VIPs. Location was perfect - central to everything we needed. We did get a bike to get to the farther activities.

We couldn’t fault them - thank you so much Japa ❤️

nice location, friendly and helpful staff, delicious breakfast, spacious room. I love everything about this villa.

I have nothing to not like about it.

everything is perfect. the serenity, the private pool, the bathtub, the bed, the breakfast.

nothing really

The modern deco, nice clean villa.

Wonderful location at the heart of Ubud. But inside the hotel is secluded and very peaceful and calm. Staff is very friendly and nice. Rooms are very clean and everything is in perfect condition. Would gladly stay again.

The design of the property is immaculate—it’s gorgeous and feels serene

NA

Breakfast was sufficient and the location was excellent

Nothing came to mind

Great location I'm central ubud, 20 min walk to the temple. Beautiful resort gardens and pool area. Very quiet

No lock to the outside toilet/bathroom.... but big high walls so probably fine. Toilet needed replacing, pretty old and stained.

JAPA was the best hotel that I've ever experienced. The location was perfect to enjoy excellent cafes, restaurants and yoga barn. The private pool was wonderful and you can enjoy fabulous public swimming pool even you don't choose private pool villa. Hotel staffs were very warming and they had perfect skill to make guests happy. Also, I experienced very skillful massage and that was not expesive at all. I bet you can't find more wonderful place in Ubud. Thank JAPA for making my trip excellent.

Not at all.

Staff were super friendly and always willing to help! Room was lovely and there were multiple pools available. The property stored my luggage for the day as I had a late flight and even let me use a shower before I left for the airport!

Amazing location..close to central Ubud and yoga barn

It was all good