Location -quiet but close to town Modern parking space availability Staff are helpful Coffee is good!

Elevator is very busy when there’s event Cupons for breakfast??? It’s supposed to be ‘modern’ Swimming pool under renovation which is disappoting Aircon wasn’t properly working but there was a fan provided

Clean and excellent staff

Some of the bathrooms my friend stayed in was flooding.

The hotel was in a great place, the staff were extremely friendly and helpful, polite and swift. Room was very spacious, and had everything u would need in a room. Duty manager was very helpful and is such a nice guy, had just transferred from holiday Inn.

The steak restaurant wasn't open, the igloo bar wasn't open. The swimming pool was closed and half the menu at the Japanese restaurant wasn't available was also the same at the cafe. We chose the hotel on the these basis so was extremely disappointed on arrival. We also chose the hotel as they had a smoking area, which was great until we checked out and was told there was no smoking available and yet by email clearly stated that there was and we had been using it for 3 days. However the duty manager was very accommodating and escorted me down to have a smoke.

Great breakfast, a lot of food choices.

More time to stay.....

Breakfast was abundant but very local. Not destined for an international crowd. Mostly rice, dried fish and meat. However, omelettes were very good. An offer of more fruits and yoghurts would be appreciated.

Rooms are a little worn out, could be cleaner. We stayed two nights and the rooms were not made up during our stay, strange booking system to go to the pool. Bar on the roof not open. Remotes in both rooms did not work as the remote batteries were old. A little more care would make this hotel better. More of a 3 star property and not a 4 star. Pictures on Booking.com reflect a newer, cleaner property.

Very nice location on the heights of Baguio, it is very quiet. Room are spacious with balcony overlooking the city. Staff very helpful. Good international and local choices in the restaurant. Covered parking available.

Accomodating staff and food

Early closing of amenities

location is great. dogs barking at night

very small refrigerator