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The facility was very clean, easy access to food on the first floor, lounge space was very nice, vending machines and laundry available. I chose to stay in a private room that was spacious with bunk beds. Sink was in the room as well as a small desk and sitting space. Check in process was pretty easy, discount on the local public bathhouse. They let me store my luggage there while I explored the amazing city, and its perfectly placed right in the area I wanted to explore the most.

The beds werent the comfiest in the world, but they were nice. I had a tiny bit of noise issues through the night, but nothing to complain to the front desk for. The desk reception is not always around, they do rounds, and have to call them on a provided phone if they are needed. Was a bit weird to do, but worked for me.

Location- great, walking distance to everything Staff- Super friendly, hospitable, helpful with giving good instructions and tips on how to get to places. The young ladies in the morning and the gentleman in the evening-they were all great. Room- small, but cozy. The beds were comfy and had light, and outlet everything we needed to be comfortable and relaxed was there. The showers and bathrooms were private and had the necessary amenities. 4th floor had lounge and eating area and washer and dryer and vending machines. It was quiet and you can relax and read a book in peace. Everything was clean. No complaints. Will say this as a foreigner to another foreigner- please make sure to follow the proper hotel etiquette for everyone's sake.

cleanliness！ Fully equipped facilities and services

none

Plz hire more staff. The front desk often empty.

Location is great. Very unique combination of a food court with a hostel that works well.

The location is good, the staff is friendly though they can’t speak much English, the room is big and there’s a powder room for women. They are cooperative with an onsen, so I get the discount for the onsen, my first onsen in Japan (also the best one I tried so far). I booked for the mixed dorm fir 12 people but I was the only guest that night, so I got to have a whole room! it’s really nice, but it’s a pity that I couldn’t make friends. I seldom give 10/10 because o think nothing is perfect, but this hotel worth a 10/10.

The staffs don’t speak much English but they’re friendly and trying to help. I booked for a room for 12 people but I was the only guest, so I didn’t make any friends.

The facilities were clean and renovated. There were food court in the first floor, which was super convenient after a long day (I especially liked Mrs. Burger). Japanese style pajamas were provided and the bed was comfortable.

Even though the shower and toilet area was clean, it was shared for the whole floor and the room was super small. I wouldn't mind it at all if it was a cheap youth hostel, but for the price payed I would expect more. Also, they didn't even have a complementary tea, which is pretty much a standard in other hotels that I stayed in.