Beautiful and clean

location and price

Location ok, staff were nice but not competent

I checked out a week earlier than expected. I was told that’s fine and won’t get charged but I ended paying for the full amount. I called many times and even went there again to get it sorted but was told someone will get back to me and i haven’t heard from anyone. The staff is just incompetent as well as their managers. On top of that the room was not cleaned during my stay.

Loved oatmeal. It had no sugar in it. Staff all friendly.

Breakfast cereal without sugar.

Worked out well with my handicapped mother. Roll in shower was perfect. But lack of safety rails closer to the toilet and on both sides were an issue for her. She almost fell off the toilet at one point. I always bring a commode with us for night time use. The bed was just the right height for her to get onto and out by herself. I have had to remove box springs or legs in many hotels for my mother because she is 5' and one side of her body is very weak from a stroke 20 years ago (I always return the bed to its original state, sometimes with the help of maintenance. Cots are too low and soft for her to get of in the middle of the night by herself.).

Clean, comfortable, great staff, lower level leisure area on point

Very clean & neat

Which the room has more chairs

Big lounge below the ground floor staff very friendly Place to work

the shower - there is a curtain and not a door bath and shower not very clean breakfast wasn't very good

Very clean, comfortable, quiet and great staff! this was our first visit to New York and our accommodations were fabulous!

No complaints!

had a quiet room that was comfortable

the horribly loud sound of the air system. lost hours of sleep because of it. and shocked by the price of not exactly a high end hotel.

Staff was wonderful. Perfect location. Super quiet. Everything was clean. Really great stay.

close to subway station

access to nightlife, clean, and comfortable

after check-in when we got to our room we found several of your housekeeping staff hanging out inside our room. it was kind of creepy- at least three just hanging out

Staff were exceptionally friendly especially check-in and check-out. Hot breakfast was great for a free breakfast. Lots of choices and nice staff. Location was convenient to Barclays and about 50 ft from Subway!

All good

Everything was perfect

Staff and availability of breakfast room during day to entertain a bit.

Price

Breakfast was great. Good dining area. Easy walking distance to subway, Prospect Park, and other Brooklyn locations.

We thought that the hotel was clean, and comfortable. The breakfast room was outstanding, and the food was good. The bed was very comfortable. But, the biggest positive was the staff. NOT A ONE of them was less than happy and pleasant to interact with. Even a maintenance may that I bumped into was nice and all smiles.

There was really nothing that either of us could think that could improve the experience.