The staff was very friendly and helpful. Jonathan really stood out! As well as a young woman that was at the front desk with Jonathan (can't remember her name). They provided excellent customer service, which there seems to be a lack of these days. The common areas as well as our room were clean, comfortable, and well maintained. The view from our 12th floor room was fantastic! We were happy the rooftop observation area was open during our stay. Such great views, day or night, of Brooklyn. I noticed that some reviews suggested not getting a room near the elevator due to too much noise. Perhaps it were noisy guests that were there during those guests stay, because our room was directly in front of the elevator and it was peaceful all night! (We actually liked the convenience of stepping out of the elevator right at our room door!) We felt safe during our stay. The hotel is located within walking distance of many different businesses and restaurants. We look forward to staying at this location the next time we are in town.

Our only regret this visit was that it wasn't long enough. We were only in the city for a quick weekend visit.

Parking lot provided by hotel, although pretty pricey at $40 a day

Room very small, no heat in bathroom, tiles in the shower and very cold floor.

Je n'ai pas eu de lumiere pendant tout mon séjour. Je n'ai pas eu de télé toute une matinée. Les chambres sont mal isolées donc les voisins m'ont réveillée.

Esta cerca del centro de NY en metro y tiene cafe gratis casi siempre

El desayuno no vale nada

Location

Size of room - too small Breakfast - everything wrapped in plastic Location of ice maker right beside our room - noisy at very odd times of night Room not cleaned Day 1

Location

Rooms were not cleaned regularly, facilities and rooms were “dated” (ie inadequate number of electric plugs), front desk was not responsive to requests. Elevator went out several times while we were staying there.

Convenient to the Brooklyn Museum of Art and Park Slope neighborhood, though the hotel's location is on the edge of a less attractive area. Staff were fantastic and the room was clean and comfortable.

The price was extremely high for the single night we were there, and we learned only after we arrived that we should have booked parking ahead--we ended up paying quite a bit to park in a garage about a quarter mile away.

Locația a fost una foarte apropiată de metrou, cam la 10-12 minute de mers pe jos lejer către stația de metrou Atlantic Av. sau Union Sq, aproximativ 8 minute. Regăsită în Brooklyn am avut ocazia să descoperim străzi faine. Ca și siguranță am mers atât la 6 dimineața cât și la 11-12 noaptea și nu ne-am făcut griji. Camera a fost una foarte drăgută, am prins vedere către districtul financiar, curată unde zi de zi ni s-au schimbat prosoapele. Locația dispune de un rooftop drăgut de unde vă puteți bucura de priveliște atât ziua cât și noaptea. Micul dejun a fost unul bun tip bufet suedez cu mâncare în stil american. Ceea ce vă recomand este să mergeți cu cel mult 45 minute înaintea programului de mic dejun deoarece nu se mai pregătește mâncare suplimentară(este de înteles că nu se mai pregătește pentru 4-5 persoane din toate felurile). În apropiere regăsiți magazine alimentare/starbucks/și mall micuț la Atlantic Av.

posizione non male (10 min a piedi da uno snodo importante della metro)

stanza "rinnovata" decisamente poco e male, letto troppo morbido, bagno che perdeva, affaccio seminterrato su strada, colazione dozzinale (anche se inclusa), non hanno rifatto la stanza tutti i giorni

Location is easily reachable, even by foot from train (short walk from Union, or a bit longer from Atlantic Ave). Upon arrival, I would call it a really warm welcome, in a good sense, here you feel like a real guest, with a small tak we apprieciated. Room was spacious and clean, furniture a bit older (no problem with that), well supplied with amenities. AC working. At the first look, the breakfast was sufficient unless you're vegetarian or vegan, in that case the offer is slightly limited (but I didn't asked for these options, therefore I am not complaining). Room service perfect, and when indicated, they respect the privacy. Checkout, again, very friendly with a small talk. To sum up: really good place to stay.

Sometimes the noise from the street or the corridor was too loud, yet we could live with that.

propre

le bruit de l’ascenseur dans la chambre, la difficulté à régler le radiateur qui souffle froid ou trop chaud

The restaurant at breakfast time was great in my first day but once we hit the weekend the choices were not as good. There was no normal tea bags just decaffeinated ones, things would run out and it took a while for them to be replaced.

Building looked new but the furniture inside the room looked used/refurbished.

Construction around it or is it an abandoned building? Nothing else around it in terms of food. Something was wrong with the TV as it wasn’t responsive and internet lagged.

Great Location

Tv was broken but got fixed fast

someone opened my room at 12 Am this how bad it is

I appreciate the business centre and the small gym in the hotel.

It's not very close to the train stations or any shops and restaurants. The room doesn't feel very clean, and it doesn't have good insulation - noises from other guests and workers woke me up early in the morning. Pretty sure the front desk staff told me the breakfast finished at 10am but in fact it finished 9:30am. So I didn't get to try their breakfast.

Always clean

Location

Parking and there are bugs in my room

Service

Nothing

It was clean . Breakfast was delicious. Loved the rooftop.

No complaints

Hotel is comfortabl, clean and well maintained. The room is well appointed and comfortable at this price point.

The location is poor. It is an area with no other restaurant, cafe or bar options unless you take a fairly long walk. Also there is no nearby subway options. Secondly the included breakfast was diabolically bad, even compared to the generally poor breakfasts you get at US hotel chains. Boiled eggs tasted like sour bullets, the hot food choices were limited to mass-produced re-heated "burger" patties with soggy buns, and the only other choices were sugary cereals or oatmeal, or fruit salad that tasted stale and old. Awful!