Nice location on the lake, and onsen was a nice touch

Staff were nowhere to be seen and quite unhelpful. The whole place felt quite eery. It was expensive for what it was.

Spacious room and family onsen

Bathroom

The lady at the reception is very warm and makes you feel really welcome. Eventhough she speaks very little english, she is very handy with her mobile translator so communicating with her was never really a problem. The facilities are clean and the private onsen is quite good although it was just my first time using one. The location was great. It is only a 5 minute walk to the bus station and just a 2 minute walk to the lake with a direct view of Mt. Fuji. It is at one of the point where you could see the Diamond Fuji! The area is very peaceful and quiet and I even saw two deers cross the road towards the lake near the hotel. Value for money is great and would definitely recommend. If ever I would go back to the area, I guess this would be my first option for an accommodation.

The heater installation location makes it quite hard for the heat to spread uniformly across the room, but I guess because of the room size (good for up to two only) it really cannot be helped.

Do quarto, cama bem espaçosa e ofurô privado que deu para entrar com toda minha família. Era o que mais queríamos e fomos muito bem atendido

Apenas a privada do banheiro do quarto, devido o frio, ele não tem modo de esquentar a privada. Essa foi a única coisa que deixou a desejar.

フロントに電話しても中々でない！ 感じが悪い

The room we stayed in was big & clean, with clean sheets on good futons. Especially like the fresh tatami mats that covered the flooring. It has all the essentials like heater, dehumidifier, air con, electric kettle, cups & fridge. The water pressure of the shower was good, too. On location - great views of Mount Fuji just outside the lodging!

The really tight & small bathroom - though functional, it somehow made our stay uncomfortable as we felt dizzy using it as we could feel slight movements when inside it. We wanted to pay for the bigger bathing facility at the onsen, but it was fully booked. We were not aware, when making the booking, of the tiny portable bathroom fitted in our room - this should be highlighted in the booking information so that one can make informed decision.

Proximity to lake. Great view of Mt Fuji. Proximity to food.

Security - could've installed latch in the room for added security as access is by code and anyone who knows the code could access. Cleanliness - area behind TV was quite dusty.

房间宽敞，干净整洁。 交通便利，环境优雅。 老板热情，性价比高。

厕所淋浴喷头建议抬高，太矮了。 Wi-Fi信号差，建议加装AP中继。

The room was spacious.

Toilet was so small and outdated.

お風呂がユニットバスで狭かった

Sehr schöne Nachbarschaft. Ein Hotel mit großem Potenzial.

Es gibt noch viel zu tun, um sicherzustellen, dass das Hotel häufiger gewählt wird.

big room space

dinner was totally different from what present on booking.com. 2 of us do not eat beef and there is no other options for us and the meal that provided by property wasn't in the reasonable standard. I travelled with 70+ y/o elder which i have dropped a message to property. The property doesn't have elevator and they send us to level 3.

Spacious room for 2. No frill.

Bathroom is abit too small.

Located directly at the lake with view to Mt. Fuji...if clear.

Contacting the reception after 10 am and before 4 pm is only possible by phoning them. If you arrive outside this time slot you will have problems to store your luggage. Restaurant is closed! The rooms are quite simple. No value for money. Staff doesnt speak any English. Only translation engine will help.

The room is very comfortable and cozy. Although I didn’t get to sleep in the room with the Mountain View, the location of the property is still excellent cuz it is really close to the lake in a direction that you can see the Fuji mountain.

Actually i can’t think of any.

You can see Mt. Fuji from the window and great room size with pretty comfortable beds.

1. No elevator 2. Bathroom is very small 3. Showerhead is very very low, too hard to use if you are over 150cm tall.

dinner is so great and room is awesome.

Everything is very good.

gratis parkeren

We were disappointed in the service. The pictures on Booking are very deceiving and the bathroom is very small. Also the name “Resort” is deceiving. It NOT a resort at all.

Spacious, clean rooms

Toilet too small, much prefer Japanese food for dinner.

Traditional

Lack of services and service

Location

Poor services. Poor cleaness

- The room is clean and large. We can see the Fuji-san from our window. - Public bath is good - Food is tasteful. The chef came to our table to explain the food. - Near the walking path around the lake

- It could be good if we have extra bed linen and pillow cover.

close to lake Yamanakako

quiet location in winter