Reasonable in terms of comfort

They overcharged dinner and drinks, when asked for a correction they increased the beer price from 7000TZS to 47000TZS to justify their calculation.

Welcoming and kind staff. Breakfast was good and staff asked your preferences.

I have no complaints at all.

OK both

The shower was a cold drizzle, couldn't lock the bathroom. There was no spa.

relaxed atmosphere & beautiful surroundings.

smoke on the furniture, window drapes,from time when smoking was common inside

Room was very nice

Food was fair to poor took to long to prepare and was not good breakfast was not good at.all

beautiful gardens and surrounds, peaceful to be able to relax by the pool

the bathroom set up was strange, no light above the vanity and the door opened onto it

Great pool and gardens. Staff were brilliant. Especially Nicolas and Jane. This was my third stay this month and Nicolas remembered my meal order from a week ago.

Some rooms could do with some maintenance. Slow flowing drains and water leaks around the shower the main issues.

Great staff. Nicolas took me around Arusha when I wouldn't have ventured off on my own. Good food.

Pool wasn't ready to use, but it was a week later on my next stay!!

A great place to stay. I had my 2 children with me and the staff were incredible helpful and friendly. Highly recommend

The management team – Jane and Henri – were first class. Even the cook, Topac. They were very attentive to client’s needs. For golfers, it is only a 25 minutes walk to the golf course.

The facility could use a better Maintenance person. Work done was sloppy and areas that needed some work (minor), were not observed, therefore not attended to.

Very tranquil area with a nice garden . ALL the staff especially Jane who was very efficient,cheerful and helpful.The chap in the dining area, I think his name was Muhammed was always ready to please and the gardener.The room was big ,clean and comfortable with fairly good WiFi. Shower was OK. Food was well presented and the breakfas ,buffet style, was very good with a variety of foods to choose from. The location was good a 20 minute walk into town and close to a couple of very good restaurant ( 5 minute walk). This is a very good hotel for an overnight stay .

The dining service was extremely slow, waited about 50 minutes for a club sandwich. No poolside loungers and there was al lack of garden furniture. The pool was not clean and the quality of the water looked very poor so unfortunately we did not use it which was a great pity as we were there for 4 nights.

The staff were very friendly & helpful - thanks ! It was at a convenient location within Arusha, & the rooms were very comfortable.. The food was good as well.

Everything was fine, thanks

Very well situated and the room was very comfortable. The meals are excellent and the service is really great.

Nothing major to note. The Wifi is a bit slow sometimes, , but other than that, all went very well.

Hotel in general is quiet and nice Breakfast was ok Room was spacious and comfortable They provided the security guy to escort us to another restaurant at night They kept our luggage for a week whilst we went on a Safari (had another night booked on our return)

Not hot water for the shower despite we reported it and was apparently fixed -it wasn't Attention from staff was poor We tried to have dinner at the hotel one night but the menu never came and we decided to leave after 20min We asked for a hair dryer and they only had european plug! When we told them the answer was if we had an adaptor!! We said obviously not and a guy came trying to force the european plug into the UK socket! (UK socket is the one used in Africa)

Breakfast was underwhelming and cold. There was no bedside lamp and the beds were tired and uncomfortable. Not enough blanket for the cool nights this time of year. Feels like its run down and should be priced at about half the price that it is. Certainly doesn't meet the standard for value in the area.

Pl

The facility was clean. The staff was responsive.

At first, the water of the toilet at Room 101 didn't run. After moving to Room 202, the water didn't run. Then, water came back with insufficient pressure. Hot water run only 20 minutes and you have to wait for hot water to come back in 15 miutes. Also, one of the sliding door at the shower room was missing.

Good quiet location with caring helpful staff, very clean, in lovely garden setting.

WiFi occasionally not reliable and a bit slow- but functional for airline bookings etc.

My room was very clean and everything worked perfectly. The gardens were beautiful and the staff was very friendly.

The location, the service and facilities

All was okay but could have put a glass separator between shower and toilet

Staff was very helpful!

A bit overpriced under my point of view

Breakfast was very good. I was the only one guest thst night, but it was freshly cooked, very tasty breakfast. Service is superb as well.

Property was well located and the grounds were nice.

Did not like that the pool was not operational and the website on the listing did NOT mention that. The rooms were outdated and the value was not there for what I expected.

Pool, service, staff all excellent

What was disappointing was that All the restaurants were fully booked so we were forced to eat in the buffet apart from one night when we eat late at one of the restaurants.