Please contact Vacasa management for my complete review of the serious maintenance problems present on the property. It is a lovely home that was not prepared properly for guests. I believe we were the first renters. I have emailed Vacasa management but they are not responding. As you know I have rented with VRBO many times and I have been very pleased with the properties. We are 5 star guests and the other homes we have rented have been 5 star. Please let me know you have contacted Vacasa management. If they do not want to share my detailed review I will share it with VRBO. I would not publish it because that would reflect on the home owners and I do not feel it is their problem. Vacasa in that area did not inform the owners of what needed to be done. You ask about the check in process. The front door was not locked and would not lock. The lock box with the key was not secured it was setting on the floor of the outdoor shower. I look forward to hearing from you.