Very friendly staff and clean room

The walls are thin and you hear a lot of noise. People sitting outside may keep you awake if you want to sleep early. Bring ear plugs.

price/ value is great

completely renovated room

It was such a great surprise! A 2 stars Hotel that could easily get 4 stars from my side! Staff was incredibly helpful and gentle! They made us feel home immediately. Reception young man that checked us in and the owner were super kind and friendly. We had dinner at Carcani Restaurant, which belongs same owners, and it was phenomenal! We will never forget that fantastic new years evening! Just wait for us cause we will see you for sure in Summer! 🙂

A frequent bus ride from Locarno station and 5 minutes walk from lake promenad, yet in a pretty quiet streat. Room was simple, clean and comfortable, breakfast was superb. The place has a restaurant owened by the same owners with absolutly fantastic food and decent pricing. Lots of locals there, and this is of course the best reccomendation.... It looks like both hotel and testaurant are run with love! Hope to stay there again.

friendly staff

location is not super central

The staff and the food were tremendous

The rooms and general hotel facilities ( incl. wifi) need a serious makeover/upgrade This is 2021 and not 1980!!!!

Comfy bed !

Close to downtown, nice quiet are, nice staff

Not much. Location was ok. We couldn’t try the breakfast because they only start serving at 8 am and they didn’t offer alternatives. They have an elevator. They only have parking for like 4 cars in front so we parked in a public space close by. (Better to not count on it at all)

The service is pretty indifferent and not nice and welcoming at all. They didn’t give us the Ticino tourism card at checkin and when we asked for it they didn’t know how to activate them, so we didn’t get receive them. Breakfast starts at 8 am but nobody offered an alternative when we had to checkout earlier than that. Our “garden view” was a view of an internal playground and our chairs were looking just at the other terrace and partly on the restaurant. Thus the balcony is pretty useless. Shower area seems dangerous for an elderly person. There is a diaper changing station just in front of the stairs. Mattress was thin foam. Not a good value for money, we definitely overpaid for this. Our friends had a much nicer hotel the same weekend for half the price.

Very good restaurant. Food was great, wine selection really good. Service was very attentive. Hotel easy to find. Next to road but not too noisy. Dogs are welcome. As dog owners we appreciated this very much! There were only a couple of other dog owners at the hotel, but if you really don’t like dogs, this hotel might not be for you. Hotel is also relatively small, which means less noise overall. For the price, the hotel is ok and restaurant great.

Room was pretty small. Room and hotel interior is really quite dated and in need of a refresh! Car park is just far too small. Only about 5 spaces!! You are forced to park in pay areas or in limited-time areas. This is really not good for guests.

Very friendly staff, excellent location, clean rooms, and one of the best pizzas I probably have ever eaten.

We ordered a vegetarian pea soup in the restaurant but it was served with shrimp in it. The vegetarian sign in front of this dish on the menu was confusing as it turned out that the Italian and German dish description mentioned shrimp but which we didn't fully understand. Nonetheless, we asked the waiter for a vegetarian pea soup but due to miscomprehension we were not given what we asked for. Our room was slightly outdated but it was clean and comfortable.