Does not answer phone calls. Takes hours to reply to messages. A lot of additional hidden fees after booking and then when i didn’t want to pay the fees. I asked for a refund and the host replied by saying “we have a strict cancellation policy”. And then when i got to the house that supposedly sleeps 15 people could barley fit a few of us. so we just left and didn’t use the house what so ever. The host still refused to refund any of the cleaning fees or the pet fees. And then when i asked the host how the house sleeps 15 people the host replied by saying one of the king beds fits 3 people and his 3 “air mattress” fit 8 people.