First this is not technically a VRBO rental with a local homeowner. It’s a bait & switch to another company called vacasa who is horrible. Bad communication. Even when I tried to message VRBO for help thru website, I still got answered by vacasa.. so VRBO was NO help. Shocked this place had 9 stars. Very dirty. Very old carpet I can tell hasn’t been cleaned in a long time. Trash under bed. Every dish in cabinets was dirty. Make sure you wash them first. A/C was broken for half of our trip. Vendor said it’s extremely old and pretty much not going to / needs replaced. A 40-50lb shower door fell off the hinges on my 7 year old & I got a bruise climbing in the shower & holding it up to get her out. She was terrified. Vendor said this shower was extremely dangerous and we shouldn’t use it. Other “working” shower wouldn’t drain. With 8 people. It took them 2 days to come fix shower and AC issues. They required me to document everything and be on the phone with them and vendors and send picture after picture while I was on my vacation, rather than actually having a local property manager to come handle it so I could go enjoy the beach. Lots of leaks and water spots so if you’re mold sensitive I’d say don’t stay here. They did give me a minuscule bit of refund offer not even close to what I should have been compensated for considering it was 83 degrees and 81% humidity in the home for 50% of our trip. The only good thing was the neighborhood and the proximity on the island.

I enjoyed my stay, but I was unable to watch tv in the family area. The tv was not working properly. Overall I enjoyed my stay.

Beautiful location, close to shops, stores, etc. great friendly neighborhood. Plenty of room, great decor throughout

We stayed here for cheer competition nationals and the house was very clean and in a great neighborhood! The check in and check out process what so simple!

Very dirty sticky floors. Carpet due for replacement. Chipped paint on kitchen cabinets, dirt and crumbs inside drawers. Nice new dishwasher but not attached to countertop and falls out while loading. Strong smell of cleaning solution or deodorizer but able to air out. Comfy beds and furniture. Needs dish soap in kitchen.

Super fun and nice house - nice size fenced in yard for dogs! Lots of extra items for dogs and kids! Nice stocked kitchen - lots of extras! Loved it

First the good - the house is nice, in a good location, plenty of space, and was perfectly set up for our needs (3 couples, 2 kids). Great neighborhood, quiet, room to go for morning runs, great seating outside. Now the bad - cleanliness was poor. The sheets on one of the beds were dirty with sand, hair, and crumbs in it when my 11 year-old child climbed into bed. Another bed had a dirty diaper underneath. There also was no gas in the propane tank for the outside firepit or for the gas grill. Finally, all the outside trash cans were full when we arrived, making it hard to throw away trash during the week (luckily the trash was picked up the morning of our departure). After our stay I reached out to the property management team about our experience to allow them to respond before I left a review. However, it has been over a month and we have not heard anything back after the folks at the rental site said they asked the local property managers to reach out to us. Final verdict - great house, poor cleanliness, no communication.

The two things offerred for family activities were not available. We notified the owners and they refused to fix. The washing machine was broken and we notified them on day 2 and they didn't fix this as well. We are a family of 9 at the beach so this was a huge nuisance to not be able to wash laundry. One of the main reasons we rented this hois3.