The GOOD: Nice location, close to downtown and vineyard. Grocery store, coffee shop and ice cream stand nearby. Quiet, parking lot is busy but not full, “neighbors” were friendly. Communication with host was smooth before and during the stay. Check in and check out were very easy. Nice layout for 2 families, both bedrooms were decent size, connected to their own closets and bathrooms. The two bedrooms are in opposite sides of the unit. Being on first floor was also easier to move stuff from the car. Both beds were comfortable as well. Plenty of supplies for kitchen and bathrooms. The NOT SO GOOD: Main reason I am not giving 5 starts is the billing error we experienced. It took two weeks and a lot of back and forth communications with host and VRBO customer reps to finally get the $200 refund. Explanation from host was “software error”. One thing I would like to point out was that VRBO allows hosts to use their own billing system so VRBO doesn’t have access to billing details, except for the VRBO service fee they charge separately. When there is any dispute on billing, I feel that VRBO acts like coordinators, unable to make any determination on the situation. Although my issue is resolved in the end, this should be caution for everyone using this platform. One minor thing is that we had to vacuum the main room floor upon arriving due to white residues on the floor.

We stayed here as a family of four on a trip around Lake Michigan as we stopped in Traverse City. It’s close to downtown but not really a walkable distance, and traffic in the city gets pretty backed up in the late afternoon. It perfectly suited our purposes but could use a little TLC. Full kitchen and washer/dryer was a real plus, as well as a bathroom for each bedroom. We were in a downstairs room and could hear traffic upstairs during the day but it was pretty quiet at night. The patio was adjacent to the parking lot, so not a lot of privacy. We swept it when we got there to make it more comfortable. All in all a good spot and value for the area.

Thank you for your excellent service.

This condo was perfect for our stay. It was very comfortable and well appointed. Great location and we enjoyed the bike/walking trail right outside the unit.

This property was only 5-10 min away from most everything and had plenty of room for our family.

Great place! Minor complaints: The sleeper sofa is uncomfortable - but there's an air bed that's good for the extra person. The microwave didn't work - maybe just a flipped switch at the breaker box? Quiet, convenient location, easy checkout. I would gladly stay there again.

The unit we rented was very good, clean and met our needs. We did not know that the building was a pet friendly facility and someone in another unit had a dog which they left alone. While they were away, the dog barked and howled constantly.

We were on a two day fishing trip and just needed a place to sleep. The condo was well furnished, clean, and had all the various supplies provided for us. Beds were comfortable , kitchen and bathrooms were stocked. I emailed with Riley a couple times with questions and she was always responsive and positive. 5 star experience!