First off the Venmo trip insurance is a total scam. We reserved the house before the December 2020 issued COVID shelter-in-place in California (we live in CA) as we were concerned that COVID would prohibit us from taking the trip. Also we had friends flying for the trip and could not fly as a result of shelter in place in their state. When we went to the insurance they would not give us our money back. We couldn’t even get a live representative on the phone. We tried many times over 3 weeks to speak with a live rep. Very frustrating. We decided to make the trip any way since we were spending the money. When we arrived at the house, the dishwasher was broken and very dirty and smelled. Also, the refrigerator did not get cold. Master bath had leftover soap from previous renters and some trash. There were also 6 bags of trash in the garage and the trash bins outside were full. To make matters worse, two different neighbors approached us and complained about activity at the house including the outdoor light being on at night. One of the neighbors that approached us made it very clear that this rental has been a problem for the neighborhood. Many neighbors have complained to the owners. We had four adults over 45 at the house and four teenagers. Very mellow. Knowing we were under the microscope made the stay far less enjoyable when added to the other issues.

Rating Details: The property manager was very unhelpful. The vacation rental was clean. I was very happy with the location. I was very dissatisfied with the condition of the vacation rental. Overall, I do not recommend this vacation rental. Reviewer Comments: So I had planned on having five bedrooms because that what the advertisement led me to believe. One of the photos said the downstairs serves as a fifth bedroom. This is not true. The photo led me to believe that there was a potential fifth bedroom. There are four bedroom which we learned when we arrived. They did not care.

My family and I stayed at this property for 3 nights and had a great experience. Close proximity (10-15 mins) to popular King’s Beach, and Sand Harbor, and Crystal Bay. House was large enough for 1