The swimming pool was amazing and the leisure facilities The staff in the restaurant was so warm and friendly

When we arrived at the hotel, we arrived at 1pm too early for check in but we had travelled an 6 hour journey and I said I ask if we could check in early and it wasn't a problem if we couldn't. I found the lady a reception most unhelpful, she made me feel less of a person and it upset me. At all times I was friendly and at one stage she continued to talk to her colleague while my partner and I remained at reception waiting to be spoken too, I have worked in Kerry in the hospitality industry all my life, I've never felt so looked down upon and I have never written anything about a place before as I undersand how hard at times it can be, which allows me to always treat people with respect. The room we got was okay, wasn't the cleanest and it was located next to the restaurant so at times wasnt quiet Just to note also she must have been an exceptional to the rule because the girls in the restaurant were so lovely, friendly and smiley

Nice places to relax

Bar is very small and not much options Only bottles - no pints

Terrific location and lovely people.

Reasonable cost, lovely location, pleasant staff

Surroundings

good dinner and breakfast. Nice surroundings.

We expected something totally different. Our first room was dark and positioned in a kind of a ditch, it looked we were half buried underground. The bathroom was full of hair and generally dirty. The second room was better, at least it was light with a view in the garden. The people in garden had the same good view on us. All the structure gives impression as a container accommodation for workers.

Beautiful setting, nice atmosphere

No draught Guinness

Some nice interior touches and nice yoga room

Rooms were not spacious. Spa facilities didn’t feel clean and the acoustics in the restaurant were terrible