We loved our time here. The hotel exceeded or expectations!

Located right near all restaurants and shops.

What an incredible hotel staff we really loved the friendliness of the front desk especiallyTiZiana. The breakfast was expensive but it was good. Is the highest breakfast we've paid in our entire trip. Highly recommend the hotel. Very peaceful.

A bit beat up around the edges. They are in the throes of a major renovation (due to a flood) which meant the restaurant was not open to guests. Only large groups who had booked ahead. The check in takes ages. It seems a wonky computer program took about 15 to 20 minutes per check in.

There were construction ungoing and it woke us up early in the morning. There were no directions to the hotel. It was very costy to get a taxi from thd airport to the hotel. Not a place i recommend to any one without a car. No taxi available and no one want to drivd there.

The staff at reception tried hard but the check in system on their computers was dreadful. It took ages to check in and if there were any changes or updates that too even longer. Like maybe half an hour. Not just us, there was a line up. There was a massive renovation going on so the restaurant was not open to hotel guests.

Difficult access to the parking and also to the hotel since once have to go through a kind of pedestrian walk way (ticket could be 300€, we have been told 3 times on the way to finally do not make it) Renovations on the roads around and in the hotel as well ! Nice main room with lake view but not access only for breakfast ! No kettle, no safe but 2 bottles of water, thanks ! Bedroom window giving on a wall from the other building 2m far ; I have been explained this is a cheaper room but not cheap in my opinion, definitely not worth the price

The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.

We had a 1 night stay at this hotel. The Hotel is historic and it has a vintage feel. However, we stayed on first floor and our room didn't had any vintage feel. Also, there was no Almira, locker and tea/Coffee/hot kettle in the room which was a turn off for me. Bed was comfortable and the staff was polite.

I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.

We were in a 'Comfort room'. The window looked into a wall about two metres away. It was a rather small room but it was comfortable. The bed was good. The shower had lots of hot water and good pressure. They forgot to put a kettle, tea/coffee in the room (it was shown in the advertising photo). The room had no closet but a reasonable number of handy hooks for hanging coats and clothes. Also, restaurant and pool not available. A large portion of the lakeside public area was closed due to the renovations. The check in was terrible. So painfully slow. For everyone. The computer program seemed to be slow and difficult.

My stay was fantastic! The location was amazing, and the staff was friendly. I opted out of the breakfast, which was a mistake. I ended up adding it on later. I thought that I would be able to grab something at a local café, but nothing opened until around 10am. This could’ve been because of the time of year I went. I was glad to add the breakfast on as they start serving early and I’m an early riser. I enjoyed being able to walk and explore the area on foot. They had cute demonstrations and a really cool museum. Overall it was a great way to experience Volendam and I will be staying again!

The unique sea side resort area and friendly people. Everyone speaks English here happy to help. The amenities are dated. Our only problem was to get to the parking lot, as the only road takes you all around higher Northern from the hotel, then down along the water, and the worse part thru the narrow walking area full of elderly patrons.

Just at the spot. Parking lot is just at the hotel entrance. Hotel is at the very hearth of Volendam, just besides cheese factory. It has a restaurant on site and a large terrace with fabulous views.

The room has not have a HVAC or fan to move air in the room and no mesh on the windows or doors to protect you from insects…mosquitoes in special…which sounds like a terrible night indeed. Don’t take the last room in this place…

Charming, cute but not really up to the standard of what is expected in hotels these days. Pokey little bathroom without ventilation, small room, only stairs for access etc.

Great Location near the beach would highly recommend

Beautiful hotel, friendly and helpful staff. Location is perfect.

Ik vond het een lastig systeem dat parkeren wat maar 2x per half uur 10 minuten kan, mag beter worden uitgelegd van te voren.Het bed was bagger, helaas in een kuil gelegen, pijn in mijn rug.Luide muziek waardoor de kids niet konden slapen. Ontbijt was ontzettend lekker en uitgebreid, ondanks het oude gedeelte was het erg schoon. Aardige receptie.

Beautiful hotel and great location

Beautiful hotel and great location

excellent hotel with a great location, good restaurant and fun swimming pool. It can be a little noisy friday and saturday night due to the bar downstairs which plays loud music but that seems to finish around 10pm

Beautiful location, unfortunately the weather was rainy and cold.

A comfortable old style hotel. Paid extra to have up grade for a room with a view. Original room was too dark for us. Enjoyed the hotels facilities, had a swim sauna and steam room. The dinner on the restaurant was delicious. It was too cold to venture further. Easy public transportation to Edam and Amsterdam.

its in a beautiful town of vollendam easy access to Amsterdam, hotel and staff were very friendly and helpful

The property is located in a wonderful location by the beach in Volendam. But after check in the toilet had no toiletries and the mini fridge was empty as well. The staff at the reception made us wait for a long time during check in and also weren’t friendly and had a rude tone to speak.

Ace

Nice hotel, large & comfy bed for one person, good location, interesting old artwork. The food in the walkway stalls so good, best value. Ferry to Marken was nice, interesting memorial there to RAF airmen remains found in local waters. Cheese shop and tapestry shop a few doors down were great.

A nice small hotel with wonderful environments inside and outside. The building is old, but the room facilities are good. The room, toilet and towels are clean. The interior decoration of hotel and restaurant are attractive and full of art and historical air. There no air conditioning and elevator. You have to carry your baggage manually to upstairs rooms.

Third time I have stayed here and I'll be back again.

The hotel is very nice and in a great location; a parking lot directly behind the hotel makes it more accessible for people driving. It has a quaint interior and wonderful charm. My only complaint is that the room I stayed in had a big bed and a room that was too narrow for that bed. I think it was more suitable for a single bed than for a double. The soap dispensers were not working. I told the front desk, and in a few minutes, a charming young man came in and fixed the problem expeditiously. He even shook my hand on his way out; nice touch!

Hotel if filled with art obtained over past history as payment for lodging. Very interesting! Room was extremely small. Hotel can be difficult to get to due to city closures of streets at certain times. We happened to arrive during a 4 day fall festival that just about closed the old city down to vehicles. Unfortunately, Expedia bookings were not notified of alternate directions.