Perfect. Staff was exceptional.

Property just badly needs updating. Horrible water pressure. Bed and pillows very average.

The Drake is a lovely older hotel and with saying that you occasionally get a room that could use upgrades. I’ve stayed there numerous times and have always had a good experience

This hotel is old and needs some serious renovation.. this old hotel is literally a place that you don’t want to stay.. sorry for the brutal comment but this 100 year old has remained in the 1920s

The bathroom is not ADA accessible. Absolutely not! And the toilet flushes at an alarmino loud rate high enough that you need to plug your ears to be honest-Horribly loud!!!! The room is not also ADA accessible if we wanted to order room service, there was nowhere to set your food down., Especially if using a walker or a wheelchair!!!

What a great weekend with both had on our romantic weekend! Thanks Drake Hotel for making it even more special!

Love staying at Drake but I messed up and didn’t realize I booked a king bed for 3 adults. There was a pullout. I went down to see about a room with 2 beds and they promptly said they had a 2 bed room. It was a room with 2 twins and much smaller than the previous room. I was so hot and tired from carrying around luggage I did not call back. I should have but we made due with room. Wish they would have told me we were getting 2 twins- I would have stayed in the king room.

Had an excellent stay for four nights. We had a lake view and enjoyed waking up every morning to this beautiful lake view. Bathroom was small, but we managed having to put our bathroom necessities on a table right outside of bathroom. The housekeeping lady was so sweet and did an excellent job everyday (wish I could remember her name). This hotel has had a lot of famous people stay so it was neat to see the pictures. Super close to all the shopping places and lots of restaurants. Will definitely stay here again.

First time staying in downtown Chicago, and The Drake didn't disappoint. Beautiful old building in the heart of downtown. A block or so from Lake Michigan, and so many walkable sights. Service was A+

Hotel lobby was very nice. Staff were excellent and helpful. The room was old. The bed was very uncomfortable I could feel springs on edges. The lake view was nice but traffic noise was bad. The walls were thin we could hear toilet flush in other room and shower running.

There wasn't anything I didn't like. I thoroughly enjoyed the warmth, courteousness, professionalism, helpfulness, knowledgeableness, and friendly engagement of the staff. They made me feel like a king. The Cafe on Oak not only serve up the most exquisite breakfast I've eaten, but the attending staff were par excellent. Because of my positive and warm experience, I will return to this property soon.

Woke up after the first night of our stay with bug bites all over my arms, hands, and left ankle. My guest said she had bug bites also, so we searched the room and found bed bugs. We took pictures of our bites and the bed bug we found under the covers and alerted the front desk. We were moved to a different, (but smaller) room on the same floor. We received new key cards, but both sets didn’t work, so I had to go to the lobby twice before asking security to manually unlock the door for us. The property paid to have all our clothes dry cleaned, so we spent a long time sorting through all of our clothes in the old room to put them in a bag to be sent off for dry cleaning. Because of this, we had no pajamas to sleep in. I lifted up the mattress in the new room and found black spots that appeared to be dirt, but I was afraid there were bed bugs in this room also, so I slept in the chair at the desk for the remaining nights of our stay. We were also afraid the bugs had been in our luggage, so we had to Lysol everything, and I purchased Ziploc bags to store each of my clothing and toiletry items in them as a precaution. I wanted a full reimbursement for all the stress, the 10 bites I received in one night, and the horrible experience that ruined my first visit to Chicago, but received half back as compensation. I had to keep calling/messaging to get anyone to respond to my request for compensation as well. The room was also filthy in general — dirt under the furniture, etc.

Great view of Lake Michigan. Had coffee on beach each morning. Very walkable to everything

The history

Tub didn't drain properly. Staff at checkout was not nice.

Hotel and staff were excellent. Stayed 2 nights and the traffic noise outside the hotel was horrible. Had trouble sleeping due to the noise

What a great, historic property. Had a very welcoming atmosphere. Will stay there again!

Great view of the lake and down lakeshore drive. Spacious room and bathroom. Beautiful traditional decor throughout. Convenient location for walking or taking the train

Dated but nice hotel

All the ambiance of the historic hotel The Drake is touted to be. Excellent service from a caring staff.

The stay here was fabulous

The location and facilities

Two night stay for business trip. Big room on the 6th floor but very old and dated. Clearly not upgraded in many, many years. Very sad.

Great views and location. Staff were very helpful. Nice bar with great wait staff.

Quiet and clean.

Beautiful elegant classic hotel. Beautiful rooms and excellent service at every turn.

Great experience overall

It was good. With the room had a fe mor admineties for the price you pay for a basic room. Great staff. Popular area.

Rooms were dated and smelled unused No refrigerator unless you asked

Great hotel and excellent customer service. No refrigerator in my room. Otherwise great

I’d stay again. Nice property.

It was at the tip of the magnificent mile, our room was historic and we got visited by the Lady in Red. Left a nice review on google as well s yelp, but for my first time at this facility i had a blast! The Executive Lounge for Tea Time was beautiful and the wedding in the main ballroom was gorgeous! Congrats to the happy couple and thank you expedia for the good deal. My room wasnt overpriced for the location and the amount of content I got left me many hours of editing to do this week!