Just wonderful. Old school charm with modern finishes.

I found this hotel to be just what I'd like a hotel to be. The bathroom was luxurious, the bed comfy, the service at breakfast and for evening drinks was speedy, polite and comfortable. It was a modern hotel with really traditional standards.

Overall the hotel is a nice play to stay, with beautiful decor and comfortable rooms. It is well located, being walking distance to the centre. However it is let down a little by some staff. We were hurriedly checked in on arrival and given no information on where to find the lifts, where our room was located, dining information etc. Yet later on when I wandered around looking for the car park , the young man on Concierge greeted me with a smile and I insisted on taking me there, and then give me a complete tour of the facilities. There is parking under the hotel. Not cheap at £40 for the night, but very convenient. Service is slow in the bar, and I had to walk up to pay my bill after waiting too long for a waiter to come. Little things, but when you pay a premium to stay at a good hotel, you do expect a premium service. I would stay again. The hotel just needs to get the staff better trained.

Great hotel and restaurant!

I enjoyed the convenience and accessibility of the property to everything. Centrally located and very classy and traditional property.

One should be aware that the “cosy” room is really the lowest grade they have. Either you like the pretend Olde-World or not, but I wasn’t quite expecting the back end room, where actually there was virtually no GSM signal, where they tried hard to block out the “view”. I have stayed in several Cambridge hotels and there are better ones than this.

Very customer unfriendly

Thank you Charles for all of your help and suggestions

Lovely hotel. Great location, staff was great. Will definitely recommend this hotel.

Lovely stay. Would recommend.

Renovated old building located on city green close to colleges and shops. Ideal spot to see Cambridge.

Lovely hotel, friendly and helpful staff.

Great place to stay in Cambridge

Exceptional staff, very helpful! Great room near Pembroke College!

A beautiful hotel in the historical center of Cambridge.

Very dark dingy room. No mirror above dressing table. Television on a side wall so couldn’t be seen from the bed.

This hotel has so much potential but it just comes up a little short. We enjoyed our stay, the bar area was lovely, room room for improvement. - Communication - I was in contact with the hotel in advance to ask about parking, they just ignored me until after we stayed - poor. We turned up see if we could park onsite, took 15 mins to even find a human to ask, they eventually said no & directed us to the nearest car park 5 mins away. FYI walking to the hotel is a across a very dark park, not great for a female on her own. - Breakfast - set up at Parker's Tavern was great, nice continental options, don't bother with a la carte. Took 40 mins to get an avocado on toast delivered. Not what you expect when you paid £200 per night. We added breakfast at check in as staff advised it was cheaper, the restaurant had no record of this so we awkwardly had to explain it to them. - Classic room - we booked a room with twin beds (2 friends). Allocated ground floor - room decor was lovely but the room smelt so bad of sewage every time we walked in. We were only there 1 night, they'd already told us no upgrade to a twin superior room was available & the reception was mayhem so we didn't bother to complain. - Bar access - a main reason to stay was the lovely bar. We went for a drink at 6pm & was refused access very rudely, just told it was full. We looked through the door & lots of bar stools & seats explained we were staying at hotel, they eventually let us in but reluctantly. So strange.

Staff couldn’t be any more helpful and friendly! Super clean, very comfortable beds and in room facilities excellent.

Very clean and well maintained. Rooms are specious. Service was excellent. Decor is elegant. Very attentive staff. A special shout out to Denzel and Anna at front desk!!

Great hotel close to the city center!

Overall an excellent stay at this historic hotel. Large, 5 star quality room. Friendly staff and a perfect location for everything.

ve: Rooms are nicely decorated and clean Good location -ve: Staffs are not proactive — had to push to get my room at 4pm checkin time Gym was shut, one elevator is shut No parking space No bell boy to help with luggage

Very good house keeping service.

Central location, nice room, air conditioning was a relief on such a hot weekend!

Large room. Good security. Gym being closed was a disappointment. No draught beer in anEnglish tavern was surprising

It was a goog experience.

I loved the English charm of the decor, the comfortable beds, immaculate rooms, gracious staff.

Great location, great service, great ambiance!

The hotel was beautiful, staff was help and the room was great.

We had a lovely stay for our mini moon! We had a beautiful room overlooking the park and it was a great place to unwind for a few days after the wedding :)

Great location. Walking distance to city center and major spots.

The staff and attention to detail are what makes me come back to this place. Fidan was very nice checking me in and explaining all the amenities. Looking forward to another visit sometime soon!