I stay one nigh the room wasn’t for the price I paid for I don’t like it at all … I stayed before in embassy hotels and this one was the worse one .. my first time ever I left a bad review

Good hotel near the airport. The suits are spacious with a door making it one bedroom. Only rain shower (no tub) so not good for infant. The breakfast is basic but good enough (Omelete made to order) scramble eggs, potatoes, pan cakes. Overall a good hotel to stay near the airport.

Enjoyed our stay. The room was clean, and the bathroom was renovated. One perk we enjoyed was it was a close walk to the beach. We had dinner one night by the bar and the hamburger was really good. We will definitely be back.

We’ve stayed here many times, but this last trip didn’t go so smoothly. First, half the power in the room went off after trying to turn on a bedroom lamp. Then close to midnight the ceiling started leaking and we had to gather up our things and move to another room. Staff was great, but facilities let us down this time. Also, in the morning at breakfast coffee was cold and juice machine was not working. Tried to get a hot coffee at The Eatery but their system was down.

We loved our stay at this place! Even though it wasn’t technically a resort, it felt like a resort like stay at a more affordable price! We loved the pool, pool bar, happy hour with two free drinks they did each night, and the delicious breakfast buffet! The rooms were also super clean, spacious, and comfortable. We would highly recommend this place to anyone looking to stay in the San Juan area. Also, the beach was just a short walk away. The beach chairs and umbrella this hotel provides made for a very relaxing time on the beach!

Embassy Suites was a very nice place to stay for our business trip. The hotel was conveniently located, clean and the staff were very helpful. Our only complaint is that the hotel wastes too much energy with excessively cold air conditioning. The temperature outside was only in the 80s, but the lobby and eating area was so cold there was condensation on the windows. Also our room temperature when we arrived was 62 degrees. We turned off the AC. Running AC at such a low temperature wastes energy and actually makes people uncomfortable. The hotel could save money and the environment by not keeping the indoor AC so cold. Otherwise very nice. John

Our stay was good.only problem was thst thr room wss too small and didnt have a libing room which is what ee usually get at the embassy hotel in catalina

Great location! Short walk from beach and restaurants. Hotel provided umbrella, chairs and towels for beach day. Beautiful grounds and pool! Wish I could have stayed longer

I have always had good experiences at embassy suites. My only complaint was the long lines at check-in and check-out.

Requested a pool or ocean view had a parking lot view

Nice room. Great view. Some minor maintenance issues. Hotel is undergoing renovation so some minor disruption. Food is good. Lots of options. Evening reception is a bonus!

The stay was great. Breakfast was very good, could have been a little more variety day to day. Room, common areas and pool very clean and well maintained. Staff was very helpful and extremely friendly. Would definitely return!

I genuinely enjoyed my stay. It waa great for my family. My only complaint is that they need to do away with the carpets. This hotel encourages pool and beach activities without so much as a balcony to hang clothes to dry. Once the AC is off the mildew smell is on. Fresh omelets were a plus to their continental bkfast.

We stayed here almost 10 years ago and it literally hasn't changed since. Rooms were the same and there was some water damage to the room. They are undergoing renovation. Looking forward to a new look. Would love to return.

I have stayed here before. Love everything about it.

Joel provided great service in the restaurant/bar area. Great overall concept.

Fast check in, great welcoming staff. Every staff member we met was friendly. The property structure, like pool area, outside patio, the kids pool… need attention and caring.

This place was amazing staff were friendly and the facilities were super clean

Beautiful hotel, friendly staff, good food.

Hotel was very nice. The hotel room is too cold & no heat.

Great stay! Casino was fun and hotel was near what we needed.

Overall good but room could smell better

Please note the following details about my recent hotel stay: This hotel is currently undergoing renovations. Upon checking in, the front desk attendant assured me that the noise from the renovations would be minimal. However, there was an excessive amount of noise coming from the room above, with high decibel levels. The drilling and demolition work started at 8 am every day and lasted until 10 am. When I asked the front desk attendant if the drilling could start after 10 am to minimize disturbance, she informed me that the renovations were on a fixed schedule. I expressed my concern about the early morning noise disrupting guests who were still sleeping, but the schedule couldn't be adjusted. In addition to the noise issue, the pool was not well maintained. There was debris floating on the surface, including pineapple remnants from drinks and unsupervised children behaving recklessly. Unfortunately, I developed a rash after using either the hot tub or the pool, making me regret my decision to swim. On a positive note, the food at the restaurants was good, and the staff was friendly. While the property has potential, it is clear that maintenance is lacking.

Excellent breakfast, amazing staff, great food, close to the airport and beach!

Enjoyed our stay. Staff were friendly and responsive. Room was clean and comfortable with good amenities.

Everything was fine, just one thing, I didn't like the mosquitoes, I came back with a bite. But thank you very much.

Everything was good , super comfortable and the service was excellent !

Just liked the property

Very safe place

Great experience very nice. Will definitely stay again when I come back to PR

All very pleasant!

Staff friendly and clean