We were greeted promptly at check-in. We had a nice room that was clean and spacious. The bathroom was clean and large. The breakfast they provide has a good choice of items. The more are they has biscuits, gravy, sausage, scrambled eggs, cereal, fruit, yougart, waffles, milk, juices, and coffee. Check-out is easy. You just drop your card in a box and you're done. I would recommend this hotel.

We had a nice room and a pleasant stay. We would stay here again.

We had a nice room with a jacuzzi tub which my husband loved. We were within walking distance of two good restaurants and a small shopping center. We were right across the road from a huge hospital complex. The choices for breakfast were a yogurt machine, waffle maker, toast, muffins, eggs and sausage patties. I would stay here again. The soap and lotion were in wall-mounted bottles next to the sink and in the shower.

It was a great stay! I'm not a super picky person, especially since it was a cheap stay. There was a big stain on the carpet, and the bed was kinda hard. But other than that it was a safe and clean room to stay in for a single night.

Close to restaurants

Very nice motel, nice breakfast options, the lady at the desk was so nice when we checked in.

Highly average stay. Bathrooms in the lobby were awful though. Straight out of my grandmother’s 70s bathroom with doors that didn’t lock and disasters in the toilet—if you know what I mean. Rooms were decent but the extra safety lock at the top of the door was broken… not very safe feeling if you ask me!

Average

Hotel was nice and breakfast was good

Room was not made up at all during our stay. Desk clerk failed to mention that we were supposed to put the little sign in the door lock that said to make up the room. Pool was not available since the desk person would not get the cloreiene mixture correct.

Nice

It was a relaxing time for us, a quiet, neat place just to veg out before continuing our road trip...

The front desk was friendly. I had a nice chat w/her & a fellow patron.

Bathroom could be a little cleaner..didnt smelll disinfectant

Pool was closef

Easy check-in.

The hotel was clean and nice. It has been updated. It wasn’t fancy, just a clean place to spend the night. If you want luxury then this isn’t for you, but if you just want a clean room, this fits the bill.

Pictures with room description need corrected. A picture of king with jetted tub looked like a jacuzzi in the room close to the bed. I chose it as this trip was getting away for a comedy show for my husband's birthday. When we got to our room it was a jetted tub in the bathroom as a tub/shower. Check in employee was nice but check out one wasn't. She looked at my husband at the counter but continued to walk by and went to a closet or other room. He stated he needed to check out. She ignored him. After he said it a second time she came to the counter. He asked for a receipt she said it was through another party so he couldn't get one. There was mold on the tile outside of the bathroom he told her about it adding can tell where water damage was. She just said yeah okay. He added might need to let someone know she said okay. The air conditioning unit didn't work as well as should have. We asked for a box fan but they didn't have any. For paying almost $150 we were both dissapointed

The room was clean and quiet but we were disappointed that the pool was not open. I wish hotels.com listed things like that. The bed was also too firm.

Phone didn’t work. Toilet seat wasn’t secure. Desk chair had the covering peeling off.

Comfy, quiet, great hot breakfast options, great value, close to multitude of dining choices & shopping. Our handicapped accessible room did not have a handheld shower; the shower nozzle was so tall that an average height person (without disabilities) could hardly reach to adjust. Room servicing limited to fresh towels & emptying trash if you left room after 1 pm. We had to ask for sheets to be changed after 5 days of a 7 day stay. Safe parking

Stayed here for my moms heart surgery at Mercy Hopspital. The room had stained furniture, a chair in a non smoking room had a cigarette burn hole. The jetted tub had calking issues with a meldew smell. The pool and hot tub werent in service, and there was contruction in the parking lot outside my room. I reserved a king room with jetted tub and was give a double queen room, i had to go back to the front desk for the correct room.

Room looks like it had not been cleaned in a month. The bathroom was filthy. Grime and mildew was all around the caulking around the tub. Some of the caulking was even missing. One wall in the bathroom was filthy with some unknown stuff on it. The main door to the room was missing the safety lock and there was unpainted section. Just awful.

Good stay

The stay was very nice. The person at the front desk was very friendly and efficient.

Room was clean and comfortable. Pillows were just okay. View was of a fence and the roof of a building next door. Staff was friendly. Breakfast was okay.

The rooms and corridors were in shabby condition. It definitely needs to be maintained better.

The blackout curtains did not extend over the windows meaning no privacy and no ability to close out sunlight. What kind of design was this? Also squeeking bathroom door. Beds quite comfortable as were pillows. Scalding hot water.

Excellent

Ice machine was out of order and the desk associate was not aware of it.

Found skidmarked stained underwear in the corner of the room. Could hear the ceiling creak as the guest above us moved around. Could barely hear the front desk tenant when he spoke. Was not welcoming, appeared more interested in his phone. Overall the place was in need of repair with torn carpet, bad grout, etc.

I normally have no issues with staying at Best Western hotels, but this one left a sour taste in my mouth. My room smelled of urine, multiple stains on the floor, loose bath fixtures, sink drain was so slow the sink would fill up, hair clogging the bathtub drain, hallways wreaked of pot, and there were multiple people smoking pot in the parking lot. The one shining light was that our bedding was fresh, but I did not enjoy my stay and will probably reconsider staying at Best Western hotels in the future.