Kimaya have a great staff service But they should improve cleaniness around public area

Kimaya have a great staff service But they should improve cleaniness around public area

This hotel was decent, but could have a few better things. For one, there was NO BATHTUB in either of our rooms, which it showed in the pictures. Why not? Not sure...but maybe they should take those pics down. Also, I thought breakfast was included, but no, it was a separate price. Finally, they charged extra for the tea and coffee at breakfast! Kinda sad, but that is how it was. Probably won't stay here again, but a decent Fitness Room and pool.

Very comfy, and friendly people.

Good value, big and comfortable rooms and kids below 12 stays free

Great location, just 15mins away from Borobudur. Clean and very cozy

Great stay. The breakfast can be made

Great stay. The breakfast can be made

Friendly staff, closer to the shops have big room but the bed not comfortable very hard and house keeping not clean bathroom properly empty shower gel still in the shower, not replace towels need to ask, then every time my wife need to ask shower cap even we already told house keeping before we left the room.I thought every hotel when they clean the room all off that will refill or replace.

Novotel staff are very friendly and considerate. They even

Novotel staff are very friendly and considerate. They even

nothing to like. Lots of mosquitoes at the Lobby gourmet bar. Got so many bites to my foot until its too late...

The room cleaning should improve I.e wash the toilet instead of just changing the towels

Strategic location - nice clean room - good spread of breakfast - you can walk to nearby mall and shopping street. Airport transfer available.

Very good value. Charming pool. Restaurant aircon is very warm.

Walking distance to Galeria Mall Yogyakarta, good breakfast food, spacious room, the staff are helpfull.

Overall very Efficient and Professional and Helpful Staffs

Clean, modern, luxury business hotel in a convenient downtown location. Great food options in the restaurant with an excellent breakfast buffet. The room was spacious and comfortable, and my only complaint is that the AC wasnt switched on in the room the first day (so when we tried to adjust the thermostat, nothing happened!). Fortunately, this was remedied the following day by the housekeeping staff. We would definitely stay here again.

Clean, modern, luxury business hotel in a convenient downtown location. Great food options in the restaurant with an excellent breakfast buffet. The room was spacious and comfortable, and my only complaint is that the AC wasn't switched on in the room the first day (so when we tried to adjust the thermostat, nothing happened!). Fortunately, this was remedied the following day by the housekeeping staff. We would definitely stay here again.

Great experience. Spa rates were over priced. But very clean rooms and lobby.

Great experience. Spa rates were over priced. But very clean rooms and lobby.

The rooms are tiny. Not fit for 4-5 people as advertised. Booked a room which was advertised to accommodate 4 people - only 1 bed that can barely squeeze in 3 people (1 adult and 2 kids). There was no sofa bed for 4th person and they said they will charge for an extra bed.The staff didnt speak very good English.The dinner buffet was limited choice. During one breakfast, my son found a bug in one of the food.Overall not a hotel I would recommend to anyone.

The rooms are tiny. Not fit for 4-5 people as advertised. Booked a room which was advertised to accommodate 4 people - only 1 bed that can barely squeeze in 3 people (1 adult and 2 kids). There was no sofa bed for 4th person and they said they will charge for an extra bed. The staff didn't speak very good English. The dinner buffet was limited choice. During one breakfast, my son found a bug in one of the food. Overall not a hotel I would recommend to anyone.

Very pleasant stay. Would highly recommend to travellers with family members.

the hotel is comfortable, great location which makes easy to go to the place we want to go. clean and quiet big room

The location of the hotel is good as it is in city center & near to most of the city places like Malioboro street etc. However, the staff service is disappointing. we got our room after waiting for 1.5hrs and with continuous follow up on the same. The room cleaning staff was also very slow. whatever we requested for, we used to get half of it. For e.g.: 2 dental kits please and we got 1 dental kit etc.

Service not good

For tourism and access to Gadjah Mada University, this is one of the best hotels in Yogya -- and certainly one of the best priced in this price range. Convenient too to an adjacent mall, and lovely local restaurants within walking distance. Staff and management are great. The fitness center is good, but 2 of the 3 tread mills were under repair. But otherwise a very good center.

Great location (airport, attractions, city center), it's very close to great restaurants as well.

Hospitality from hotel staffs is the best. Super helpful and very friendly. Hotel facility is great, despite that it's not a brand new hotel anymore. If you drive the car, parking can be a bit challenging with those tight corner and limited space. Overall, great experience and definitely will consider this hotel again if we plan to visit Yogyakarta in future.

Nice hotel, centrally located in the city, up to Western European standards, your standard business type hotel. Kids loved the pool and the doormen were VERY helpful in always getting us transportation, they were exceptional!

I have traveled to Yogyakart for 30 years and watched it add dozens of new hotels to the local offerings. For mid-range, well-priced hotels, the Novotel remains one of my two favorites. The staff are superb-- considerate, well trained, and as friendly as you will find anywhere. The rooms are ample, and, although some of the bathtub facilities show a little age, the room staff keep them clean and pleasant. The fitness center is also well-outfitted, although during peak hours the two treadmills are quickly taken; the hotel used to have three treadmills and would do well to add a third. But, once again, the fitness center staff are great, and the machines and weights very good. As to room choices, all choices are good, but I particularly like the executive rooms -- with free laundry and an espresso machines. Hotel breakfasts are also, not just good, but excellent -- with superb staff once again. Do remember to order the breakfast option when you book your room. All in all, this is a very reasonably priced, pleasant, and well managed hotel -- a restful place in a great city.