Traveled for business. Would stay again.

Got to hotel checked in went to room keycard open —- someone’s luggage was in the suite I had reserved months ago. Went to fro t desk, had to wait - other customers waiting, employee didn’t know what to do calls manager. I ask for any room with two beds or two rooms with one bed - nothing. I checked into to get ready for a really important event that I had paid a lot of money for. I was late, not in the right outfit, and had no time to - just get ready and then was late by two hours to event. Still no room. Left event and went back to hotel. I had paid for a sweet and I got the smaller dirties room EVER. Never stay at choice inn. I don’t even know how I missed the name from their last flub up in a trip I took to Salt Lake City.

We booked two rooms. Requested top floor. Upon checkin, the first room we walked in to was sweltering hot with no a/c. The only thing was a table top fan on the table that looked like it hadn’t been cleaned in months. The second room was still dirty at check-in. Went back to the desk and we were moved, both rooms, from the third floor down to the second floor. One of the rooms had something leaking from the ceiling tile which was very soggy/soaked and sagging and the floor was soaking wet. I went back down to the desk and I was told Maintenance would be up to fix it. At this point, we were already running 45 minutes behind so I insisted we get ANOTHER room. Back up to the third floor. All seemed to be okay until we all came back for the night. Tried using the microwave and blew the breaker in the room so another trip down at midnight to get it fixed. At this point all we could do was laugh. What else could go wrong? Well, as soon as it was bed time the ceiling where the cool air blows started dripping and by morning the floor was wet. This was absolutely the worst stay I have ever booked. None of the 5 rooms we were in were particularly clean. Vents full of dust (I have photo’s). Hair in the sink, tooth paste still dried on the counter, food left in the fridge….. and of course the dirty room all together. I will never recommend the Econolodge in Missoula! Ever. The fact that the owner, I am assuming, acted unphased about it was very unprofessional. No bueno!

Good service but poor property conditions

The bed was awesome

Ok for affordable place

Great location right off interstate gas and food nearby

Appears they remodeled some pieces of building. We had a room with 2 queen beds for 2 adults and 2 teens. It was VERY cramped. Too much furniture. Bathroom was tiny and not clean. Smelled like mildew. Pink and green mold was visible around the bathtub fixtures. Hair and dirt on the floor. I would not stay here again.

Checked into this facility and less than ten minutes later made it into the room. Pulled the sheet back and it was completely covered in body hair and bodily fluid stains. Immediately returned to the office and did not receive further assistance and chose to check out and bite the cost. The room was disgusting, definitely not worth the money and won’t be returning. Elevator was broken, AC didn’t work, the list goes on. Wouldn’t even consider it for a free night.

The customer service it was beyond super clean highly recommended!

Air conditioning did not work well. Room was too warm.

This was a convenient, clean, and comfortable place to stay near the Missoula airport. Our only complaint was that the room was quite warm, and we were unable to adjust the thermostat to a temperature we were comfortable with.

This was the worst hotel experience I have ever had. It was 100 degrees the day we checked in to our hotel with two toddlers that we paid $233 dollars for. The first red flag was the miserable woman (manager) at the front desk. She obviously hates her job as she never one time cracked a smile or said anything friendly. We get into our room and we are met with a box fan blowing 90 degree temperatures at the highest level in our faces. I checked to see if the AC was on, which it said it was, and we got out of there right away to hopefully let it cool down. Two hours later we came back and it was just as hot. Our friends room, one floor below, was a comfortable temperature as the AC was obviously working. I called to the front desk, where I was told they could accommodate me by coming upstairs to open the window for me. When I reminded the clerk that it was over 100 degrees outside he said he could bring me a fan, which I alerted him that we also already had. This hotel staff gave me and my children this unbearably hot room knowing the AC was broke which is why there was a fan to being with. Our friends room did not have a fan in his. I went to the desk to ask for another room and they were sold out and at no point could the clerk look me in the eye and tell me they would make it right. Needless to say, the four of us stayed in our friends room, meant to accommodate four or less.

Has confirmed reservation, hotel Overbooked rooms 125% . Sent us to 1 star hotel with broken elevator. Reserved king, was allocated 2 double bed room at 1 star for same rate as king room in econolodge. 100% wont come back

Best price in town for one night, to catch an early flight.. At the time I made the reservation.

The staff was friendly and helpful. The price was reasonable for Missoula.

good value

Staff was friendly and helpful.

I didn’t like the room. It felt cramped with old furniture.

This property does not have AC beware if you go in the summer it will be hot.

nice staff good all around value

It was good overall. I think it could’ve been more clean and comfortable. It was a hot day and the air conditioning wasn’t working very good so it was warm in the hallway and room and our bathroom didn’t have a shower curtain or rod on it.

I was out in a room on the 4rd level that had no air and in summer weather. 2 staff members asked if I wanted a box fan. For what, to blow around hot air?! There were hairs on the night stand and finger smudges on the walls. I will not stay there again.

Staff was barely adequate. You could tell he didn't want to be there. The room was clean enough. But not even coffee service in the room. a strange place to save money.

Clean but expensive and 3rd floor room was hot.

N/a

1st room the TV didn't work. 2nd Room the Air Conditioner didn't work. 3rd Room smelled funny.

Room was small but clean and comfy. The door was ajar to our room when we arrived. Breakfast is mostly cereal and breads, but there are several eating places nearby

Friendly staff. Good room amenities. Clean and Quiet. Our room had an excellent view of the sunrise!

Rooms were large and clean, breakfast was good and there is a restaurant across the parking lot with great food, all in all an excellent choice for our stay.

Our room wasn't ready when we got there at 10pm. Had to wait another 20 minutes.

Great convenient location