Totally worn out and run down.

Loved our room and the location. Staff were all lovely.

It's really comfy n cosy here and clean and comfy beds but really old TVs... Need smart TVs!

Great for overnight stop Showing its age Pet friendly

No review

Was disappointed as not what we expected from when we have stayed before rooms need to be updated an modernised. Rooms where clean

Easy parking

Good location. Walking distance to shops and restaurants. Easy parking as well.

Our room was extremely old and in need of upgrade. Floorboards coming off, carpet looks old and needs replacing. Batteries in remotes for TV and heaters also hardly working.

Great stay at a solid regional hotel. Clean and comfortable (nothing fancy) but everything you need for a good nights sleep. Staff in particular had that welcoming country attitude

A nice place to stay walkable distance to dining options.

The room was very draughty and cold. The air conditioner was unable to heat the room. The amenities in the room are very dated. The shower over the bath was set-up in a way that caused significant water to pool on the floor. The staff at reception were nice and professional.

Has kitchen but very limited plates, cups etc. no tea towel or dishcloth. Laundry in our room no powder or liquid. Leaking taps in bathroom, bathroom light intermittent, one of the aircons had a loud whine. Lift floor didn’t align with hall floor. Weren’t told reception was closing hours earlier at 5pm.

Nice clean comfortable room

Booked two Superior Queen Rooms. Nothing Superior about them and told no other rooms available when request made - carpet nearly empty though. Room 1 (106)- Awful stench on opening door. Shower unusable as something smelt like it was rotting in the shower drain - had to ask for air freshner. No milk provided in this room. Room 2 - (114) freezing - couldn't get the A/C to work on arrival - had to ring after hours and ask for help - new remote provided. Spa tub not working so was unusable, Found a used syringe laying in the garden outside our room, stepped over as we packed the car. Would never stay here again nor will i risk staying at any other Mantra Hotel. Just appalling - hotel is in decay with frayed carpets in the hall and loose fittings. So dissapointed as we visited Wagga Wagga for a funeral and didn't need the stress.

Good value, easy access. Netflix did not work, TV and AC in bedroom was slow. No staff during weekends

Pet friendly was great

Thank you for a wonderful stay. We were very happy. Location was good. We had everything that we needed.

Check in experience was warm and welcoming. Room dirty

Extremely outdated - none of our appliances worked. No working TV, all 3 reverse cycle air conditioners were broken. Wouldn’t recommend staying there.

Very dated and run down.

Property is clean, spacious and tidy. However overall accommodation is very dated.

Nice big family room, well equipped, comfy beds. Good location. Very low staffing numbers - one person working reception and the breakfast room. No breakfast buffet - we ordered the continental and it comes all or nothing - cereal, toast, yoghurt. We couldn’t decide how much or little we wanted. No second rounds of toast! A giant bowl of yoghurt that my kid was never going to eat - with berries regardless. Hot drinks were charged separately. Its odd for a 4 star hotel.

We stayed here as it was dog friendly and it was AMAZING! A GREAT location close to pubs & restaurant's. Friendly staff & perfect rooms.

Had to change rooms as door would not lock. Staff were fantastic and moved us to another room which was more updated.

A great stop over on our drive to Sydney. Super dog friendly and very convenient.

The property is rundown A shame as it was once the best motel in Wagga

Overall the hotel is pretty good. The bed and room were comfortable however there was quite an unpleasant smell in the room when we first entered. The decor in the room is a bit tired.

Excellent service by staff

Good stay

I was happy with my accommodation and service peovide by the staff

Great property and people.