Guest services was amazing and were very open to help

Elegant and solid.

Great location

Hotel was nice, slightly out of Milan but transport easy. Very disappointed that the swimming pool was not free to hotel guests (a ridiculous and unnecessary 20 euros per person!) There was also no complimentary water in the rooms. It’s a shame about these 2 issues as otherwise it ticked all the boxes.

They stay was ok for the price we paid but everything is an extra Cost like the pool and airport shuttle. To have to pay €20 per person is ridiculous. And the airport shuttle was almost €150. It would’ve been nice to know these costs upfront and not surprised by them at the hotel

Great location.

Very solid hotel. Good value for money. Furniture a bit old but still comfortable. I will probably stay here again. Great deals available.

Excellent parking in basement. Nice hotel and close to subway. Great stay!

Not our first visit but definitely our last. This hotel isn’t worth 4 stars. The decor is outdated and the rooms are not kept in a good condition worthy of the price they charge per night. We paid over £700 for 5 nights for a superior double rooms and the conditions were horrible. We asked to be moved into a different room only to be given a room worse than the previous one. Very disappointed and won’t be coming back. We staid here twice in the past and our experience was better, hence why we booked a superior double room instead of a usual double room hoping that it will be better but unfortunately it wasn’t.

Nice place Pools needs some improvements

Beautiful hotel, smells incredible, great ambiance, staff fantastic, good location, really lovely stay worth the money!

Hotel is nice , area around not so close to landmarks as I though

Excellent service but the hotel needs a lot of renovations and they don't provide a solution to their problems

There are way better hotels in Milan

Great hotel. One block from the #3 Metro. Luxury hotel with and old school charm. Beautiful garden and dining room for breakfast which is highly recommended. Staff are attentive and courteous. A+

Excellent property with poor wifi. For the price and level of the hotel, the wifi should be way better. We stayed in 519 and couldn’t share pictures or FaceTime with family which was disappointing.

m

Hotel breakfast was extensive but not high quality

Perfect place to stay in Milan if you have a car. The car park is awesome and safe! Hotel is very comfortable but I was a bit annoyed you had to pay €20 each if you wanted to use the pool. It’s a 30 min walk to the Centre and very near a metro so a good location. The room didn’t have any water in which is always disappointing.

fantastic property. beautiful room. bernie the concierge was amazing. i loved that they had parking. great location. the restaurant was fantastic. the food was amazing and the service by Francesca was off the charts. i'd recommend this hotel . only issue in room was air conditioning kept shutting off.

Nice hotel, good parking (paid). Friendly staff. Building and rooms starting to look a bit tired. Not bad location as can walk to centre in 15 mins or so.

Its about a half hour walk to any real attractions. Other than that its a beautiful hotel!!

The wi-fi didn’t work very well

Everything fine but charged an extra €20 by hotel airport driver over original quoted €150 to go to Bergamo airport as my wife was in a wheelchair.

Had it all! Service, friendly staff and ambiance..

Nice Hotels rooms are great neat hotel

Staff was terrible even telling me off i talk nonsense when I requested water, water is not available at property, no room service, have to buy water from bar at 10 times higher price, staff is rude, even gave us room which we didnt book and refused to change our rooms, our room was next to someone staying with Dog who barked over night and we could not even sleep.

Solid hotel. A bit dated, but clean, comfortable, big rooms. Easy parking and check in. Decent breakfast.

Great hotel.

Staff were super nice and helpful. Bernie, the consienrge was amazing. Close to subway so geting around was easy. Overall a very good stay

Beautiful hotel, but expensive. The sound proof between the rooms not to standard and we had to whisper so not to disturb the adjacent room

Wonderful old traditional hotel in a good location. Some 4 km or 2.5 miles walk from Duomo. Nice walk. Helpful staff. Some aspects need spending and updating