Room was not clean upon and not cleaned properly during our stay. No manager on site to talk to during my stay.

Location

House cleaning came everyday but didn’t do the bed was a bit confused. Breakfast could’ve been better. The pool area was clean. Overall place was clean and neat. Happy with the stay!

I checked in the night before and still had to wait 2 hours for my room to be ready. Most of the staff seemed to be new and couldn’t answer basic question.

For starters, the elevators were off service the whole time (3 days) no elevator and 3rd floor room. Way too expensive for the quality.

Elevator didn’t work!!!!!!! I wouldn’t consider that to be a breakfast. The same thing everyday fake bacon and fake scrambled eggs. One day in the whole week we were there did they have something different then they had sausage.

Late check-in clerk not helpful or not interested to listen. No regards to the requests we had when we did the booking. Elevator out of order …had to carry 5 pieces of luggages down the stairs.

The lobby had a constant sulfur smell. Housekeeping only came once and we had to ask for them to come, even though we requested daily housekeeping.

The front desk staff were all very friendly at this Fairfield Marriott. What was frustrating was that when I arrived, she set up daily room cleaning for my room since I had a baby with me. They cleaned the first day but never saw them again after that. I was gone for the majority of the day each day and when I returned, room still not cleaned. And it’s not like I can just ask them to come clean while I step out, if you’ve traveled with a baby, you’ll understand. The hotel was outdated, the breakfast was meh and so was the coffee which is what I’ve come to expect at these free breakfast hotels. They put the crib in the room as I requested but no sheets and when I asked for some, the lady gave me some bed sheets and said I could ask housekeeping for proper crib sheets when they arrived in an hour (it was already late and past the baby’s bedtime). Overall, they stay wasn’t terrible but it’s def not my first choice.

all good great place to stay.

Nice staff. Not quite a suite. Just a room with a microwave. Microwave was broken. Fridge and coffee maker worked. Not convenient for walking to the major malls even though the distance on a map looks like you could. It is on the other side of major highways and no direct walking routes if you do not rent a car.

Hotel was very nice, however pool area was not maintained. Overgrown weeds, dead plants, and pool and jacuzzi needed a good cleaning.

The hotel was decent, the rooms were as spacious possible and the breakfast was okay. However the front desk crew and the breakfast lady were very friendly.

All was pleasant

Convenient location

The staff at this hotel were very helpful, friendly, attentive and helpful. The hotel wasnt dirty, just was a limited with amenities and in need of updates. The room was clean, but in need of updates. Everything was in place and operable, but the door lock was difficult to operate when leaving. The shower curtain was way too short for the shower. The tub drain mechanism was missing. The room had a musty but not overpowering odor. Decent location with limited walkable dining options.

Everything

Front desk staff was very nice. Allowed me to check in an hour early.

Not your average run of the mill breakfast. Fresh bagels and English muffins, three different styles of eggs, sausage and bacon, Danish, juices, fresh fruit, cut melons, yogurts and of course the make your own waffles. Nice and friendly, relaxed dining experience. Coffee and flavored and water regular water available all day.

The location is perfect if you are spending time in Lakewood Ranch. The staff is friendly and helpful, the rooms are comfortable. The bathrooms need some attention, everything is mounted to high. The shower curtains were too high to keep the water in the tub, they mounted the soap and shampoo on the shower wall with the shower head (should be mounted on the opposite wall) and the soap and shampoo was mounted to high, I could barely reach them.

The lobby smell so good & the ladies at the front desk were fantastic .

The place was nice and convenient. My biggest complaint was the air conditioner. Would make a lot of noise. I tried moving to another room but that room wasn’t any better. It at times woke me during the night.

The hotel is in a very convenient location at the entrance to Lakewood Ranch. Staff was friendly.

Staff—friendly and helpful

Very clean, convenient to dining and shopping. Pool and hot tub open and clean

Good location. Close to restaurants and major highways. Staff was friendly. The man doing Housekeeping and the night front desk lady were both friendly and helpful. Downside was room smelled musty and a/c unit wasn’t great.

Excellent overnight stay. Near many restaurants and conveniences. Great staff and nice breakfast for all.

It was clean & beds were comfortable. Very easy check in & check out. Late check out was convenient.

Misleading advertising: This Fairfield location charges extra for a full breakfast. That should be flagged by Hotels.com.

The hotel was clean & located near restaurants & easy access to I-75. But beware - if you make reservations for someone else in your travel party & guarantee it with your credit card, they will charge the room to your credit card when the other party checked in. I even got a manager involved, who said it was fixed, but I still got charged for 5 days of someone else's room. Otherwise, our biggest issue was that there is never anyone at the front desk. No recycle options.

Love the place, staff was helpful and always friendly.

the tub and shower curtain had yellow stains (mildew?) that made these seem unclean. The window in the breakfast area of the lobby was filthy as thought it had not been cleaned in quite a while.