Overnight stay most helpful sorted TV as to modering for me as I am Dilxie

This was night four of my Inner Hebrides holiday on the MV Hebridean Princess. Night 4 on a long very long journey from the south coast. The hotel is imposing, central, very convenient for the railway station, the ferry port and the town centre. It is a "grand" hotel in the tradition of Victorian grand hotels. The staff are friendly, helpful & knowledgeable and gave me the advice I needed. Not withstanding I'd booked in March, I was up on 5th floor in a room which was fine for one night but might have become a little claustrophobic after a few days. But it had everything I required, the bed was comfortable, the bathroom clean ( if lethally slippery with its glazed ceramic tile floor) It had a desk, a window which opened, WiFi and a TV. The furniture does look like it was purchased in a 1950s auction, but it works. Given the slightly "tired" appearance of the hotel I fully expected to find a Gideon's Bible in the bedside drawer. Supper was a mistake, it was all a bit burghers or spag.bol. or scampie/lasagne/ mac.cheese & chips and the choice of beers was limited to cold lager, cold Guinness or chilled John Smiths, probably the world's worst bitter. In the morning I took one look at what was on offer for breakfast and stuck to toast, marmalade & tea. It's clearly a very popular, friendly & successful hotel which merits a solid FOUR. It just needs a more imaginative menu, a good range of Scottish real ales, a bit of a brush up and thicker walls between rooms.

Our stay was most enjoyable, the staff were very helpful. Our room was spacious and clean but would have benefitted a second chair.

You advertise a pool table...the actual thing that you have should be thrown in a skip,it was one of the reasons for choosing your hotel, table was a huge let down

This is one of the worst hotels we have ever stayed in , the hotel was run down and in a terrible state . Vastly overpriced. The soup was great and the staff were excellent but I won’t be back

Pleasant hotel, ideally located , a stones throw from the harbour and all amenities, easy walking distance to the same. Car parking was available ,just managed to squeeze in next to the 4x4's!! Room was good ,bathroom was excellent , breakfast was very good , so all in all no complaints.

The whole hotel desperately needs a full refurb. Its old , stale and really does need attention

Really comfy beds, fab breakfast, but couldn't get the shower to work, no instructions so couldn't figure out how to start it.