Great overnight hotel, modern and clean

Room is nice

In disrepair, seriously worn out, room had overpowering fragrance. Door was so difficult to open that it was dangerous!

Very old dirty, and very noisy I did not enjoy the stay at all very old and run down hotel

parking

This Hampton Inn is under construction for renovations. Plastic covers many of the windows of rooms they are using for guests so you can’t see outside. The rooms that haven’t been updated have an unpleasant odor. We stayed 3 nights but in three different rooms after looking at more rooms that each had problems. The staff tried to be helpful and wanted to please. They were working under difficult conditions, not knowing what problems different rooms had. We have stayed at many Hampton Inns and chose this one because we had always been pleased with the brand. This one fell very short of our expectations. Don’t stay here until they have finished their construction work.

Desk very good

I was given a Handicap room. The room STANK!!! The air was not working. When I asked for a microwave in the room, the person who answered the phone said he had never heard of one. The breakfast was good, but the whole experience was terrible!!

hotel did not know our booking we had to tell them we had an executive room booked with drinks and nibbles they had no idea duty manager gave us water chips cookie and a bar of chocolate but another guest was given complimentary water when they checked in it was only when we showed them our booking were we offered this what a let down was breakfast sausage floating in fat dirty breakfast counters we had stayed here before and loved it not againthough

Our room had a wet moldy smell. The breakfast was awesome. Staff was helpful

Nice staff, good location, clean rooms

Property is in terrible condition. Room stinks. Pool torn up. Dirty marks on doors and door frames. Sticky surfaces!—desk and lamp switch Paid $200 to stay here, and it was not mentioned that major renovations were going on. I had stayed here before and it was nice. Will not stay again.

My family and I usually enjoy our stays at Hampton Inn. It is our favorite hotel. However at this location, we had a subpar experience. When we arrived we saw that the hotel was under construction and was not recognizable. The first room we were in was wet with humidity and had a moldy odor. The floors were wet as well as the bedding. We had to request another room. We were granted the switch and the room was better. We still had issues with the floor being wet. This was not normal. Our breakfast experience was not enjoyable. We came down around 9am and noticed that certain food items were not available. When the staff was questioned about the missed foods we were told, “The early bird gets the worm.” And they laughed. This did not sit well with my spirit. We made the best of it and tried our best to endure. We did not feel comfortable at this location and disappointed with the lack of customer service.

The location is presently under VERY MUCH REQUIRED construction/remodel. There is a foul smell about the property that was also prevelent in the room. The atmosphere is unclean and the thought of sleeping in the bed was anxiety provoking. This was thankfully a one night stay and checkout time felt like opening a long anticipated Christmas gift. If you can avoid staying here..please do so..at least until after the ongoibg refurbishment.

This property was dirty and outdated. They are getting started with a renovation, which was not noted at the time of booking. The room was dirty, lamps and furniture was damaged and the water would not turn off in the bathroom. Horrible.

This hotel is under construction renovation, both inside and out. It desperately needs a facelift and more comfortable bedding. Would not recommend staying there until renovation is over. The staff was very friendly and helpful.

Need to be more specific with signs for check out. Stood there for a while not knowing I didn’t have to really check out. Just drop the card in the basket and leave. Also maybe more cups in the bathroom. Great place though.

I am very disappointed that Expedia gave this hotel such a high rating. It lowers my confidence in your rating system. It was never mentioned that the hotel was under construction. It was filthy outside, the iron was broken and I had to wait to get another one because they only had one person taking the flint desk calls, checking in people, and running the items to the room. I asked for my room to be cleaned because we were there three days and we needed garbage taken out and fresh towels. It didn’t get cleaned and when I asked for some towels we had to go get them. Very disappointing. You should at least mention it is under construction. We advised to keep our blinds shut due to the workers. Hope this rating helps to bring the rating down so others know what it is really like.

The hotel is being remodeled. It's old but clean. All of the staff were very pleasant and helpful. Breakfast was okay. Hot but mostly canned/powered. Room had a musky smell. AC worked well. A ceiling tile fell in the hallway right outside of our room !! Left the sheet for cover on top because the mattress was stained. I would not recommend this hotel until remodel is finished.

Was charged from hotel even though I paid hotels.com. When I asked the front desk the morning after check in I was greeted with an attitude saying they didn’t charge me even though I showed them my bank statement. Maybe it will drop off, I don’t know, but the attitude wasn’t necessary. The hotel also stunk and out room smelled like dirty dogs. Nothing seemed clean.

Very quiet and peaceful.

The hotel has flying bugs everywhere

Traveling from TX to FL with a 26' moving van & car dolly. A large rig that parked well & was secure. As always, earlier arrival ups odds on good parking. Hotel staff helpful. Sports Bar restaurant next to property 3 minute walk, upbeat, clean, good food & a cold draft after a 9.5 hour drive a good. Breakfast was good. Well rested, good vibe & back on the road.

Bit dated but they are upgrading some rooms. Comfortable stop on a long trip! Very convenient to I-10.

This is one of the best Hampton Inn hotels I have stayed at. Very clean, quiet and the location is great. Breakfast options were very good, and the staff was very friendly and welcoming.

Very dates. Did not look or feel clean. Needs to be refurbished

Great place; clean, all the staff very responsive and friendly.

Our only issue was that we were unable to connect to Wi-Fi. My computer would connect to the WAP but your system never redirected me to your login page so I was never able to get internet. I tried everything your desk suggested but to no avail. I was told that the property had a recent upgrade and that there were still issues. Fortunately my cell phone hotspot worked.

The entrance of the hotel looks old . Overall services and staff good

Pillows too soft. No option for hard/soft pillows. Check-in smooth. Polite employees. Breakfast area large but no gravy and biscuits/bacon. Not the Hampton breakfast we used to get. I used to choose Hampton's for their consistent great breakfast (options) and quality furniture and sound proofing. Not the same. Maybe it depends on location. So much for standardization.

Convenient to I-10

Upon entering the room there was a very weird smell- musty almost. The property itself was just in disrepair- paint peeling from doors, overall just a dirty feel. I did reach out to the manager and he comped one of the nights. However, I would not stay here again.