I didn’t like the temperature in the room, too warm and not enough air circulation.

The rooms, location (near beach) and pool area are very good and worthy of 9/10. The rest of the hotel, some reception staff, and overall experience as a result is more 7. Poor at check in and out, old policies around dinner dress codes and staff just not lined up or aware of things... having stayed at another 5 star before, this get like a let down. Food is good if not a bit repetitive... .

Friendly staff and attentive cleaners help elevate a rather tired-feeling 5 star with some communal areas in need of repair and TLC and many sunbeds with wheels hanging off. The open-plan room (presumably done to help the sense of space) leaves little privacy while in the bath or at the wash basin or on the toilet.

Friendly staff and attentive cleaners help elevate a rather tired-feeling 5 star with some communal areas in need of repair and TLC and many sunbeds with wheels hanging off.The open-plan room (presumably done to help the sense of space) leaves little privacy while in the bath or at the wash basin or on the toilet.

Fantastic hotel with great facilities. The staff were genuinely friendly and warm. Quality of the food at the main buffet restaurant and pool bar was high.

We've stayed here a few times and loved/love it. However, what on earth were they thinking when they removed all the bathrooms to put the baths and basins in the room and just have a slim frosted glass door to the shower and, even worse, the toilet?! The door didn't even reach the ceiling... No privacy or smell exclusion!! Sorry Gran Tacande, we love everything else about it and the staff especially were excellent, but our group of friends won't be staying there again....

We've stayed here a few times and loved/love it. However, what on earth were they thinking when they removed all the bathrooms to put the baths and basins in the room and just have a slim frosted glass door to the shower and, even worse, the toilet?! The door didn't even reach the ceiling... No privacy or smell exclusion!!Sorry Gran Tacande, we love everything else about it and the staff especially were excellent, but our group of friends won't be staying there again....

Great location, lovely staff and good facilities. We stayed whilst some renovations were completed on our apartment and went to the excellent spa, joined in fabulous classes with Andrea, enjoyed the rooftop bar and relaxed completely. We would consider returning for a short break in the future.

The place was great, staff were absolutely fantastic. Helped with every need. Drinks and food were vety good. (Room service food could do with a bit of work but where doesnt) All in all would definitely go back

The place was great, staff were absolutely fantastic. Helped with every need. Drinks and food were vety good. (Room service food could do with a bit of work but where doesnt)All in all would definitely go back

A beautiful Hotel in a great location. Close to the small beach of Playa del Duque and an easy walk along the promenade to the busier areas. The staff were wonderful.

A beautiful Hotel in a great location. Close to the small beach of Playa del Duque and an easy walk along the promenade to the busier areas. The staff were wonderful.

Great trip hotel lovely Room awful having bathroom in room And stingy with water and milk In the room if you want more you have to pay

Great trip hotel lovely Room awful having bathroom in room And stingy with water and milk In the room if you want more you have to pay

Very elegant hotel lots of mature trees back entrance to beach breakfast really good lots of choice salt water pools and jacuzzi very good lots of comfortable beds staff very attentive

Very elegant hotel lots of mature trees back entrance to beach breakfast really good lots of choice salt water pools and jacuzzi very good lots of comfortable beds staff very attentive

The hotel is fabulous very well laid out the pools and breakfast very good Italian restaurant able to book through the hotel at a discount very good All the staff polite and professional

The hotel is fabulous very well laid out the pools and breakfast very good Italian restaurant able to book through the hotel at a discount very good All the staff polite and professional

Lovely hotel with great staff in an ideal location

The staff were very friendly and had a great knowledge of their hotel and surroundings. The surrounding area had plenty of places to eat and drink and was a taxi ride from from all the extended nightlife, Excellent location

The quality of ALL staff was very high. Great service and a powerful can do attitude. Best service levels ever experienced!

. Always receive a warm welcome. The staff are impeccable, nothing to fault ever

The hotel was lovely and in lovely locationh we have booked for next year staff were lovely but booking transfer with them was not a good idea they did not pick up at air port and was 15 mins early and did not wait but holiday was lovely

The hotel was lovely and in lovely locationh we have booked for next year staff were lovely but booking transfer with them was not a good idea they did not pick up at air port and was 15 mins early and did not wait but holiday was lovely

This is a great hotel in a great location. Staff are always friendly, helpful and a great asset to the hotel. Wouldn’t hesitate to recommend but wait until the final work is complete at the end of December.

I have been to this hotel on 3 x previous occasion s, shame I went 4.i was informed by an email 7 days prior to my arrival there was some work being done on the hotel and there may be moments of audible disturbance.on arrival we discovered a whole block of rooms was blocked off, this was not to much of a problem.however we also found that the whole of the main pool and terrace area was dug up and was a mass of excavators pneumatic drills stihl saws, this produced momentary audible disturbance from 0800 until 1800 along with this was a dust cloud which produced a nice scum ring in the remaining small pool.the hotel had kindly put up a tarpaulin with a nice seascape painted on it as the real thing could not be seen.Ironically we had gone to the hotel to get away from building work a home.we spent most days out of the hotel, this holiday was a complete waste of money and the email re the work was a complete misrepresentation of the actual state of the hotel.I noted on our recent visits to the tacande, the ethical 5 star hotels nearby had closed down for their refurbishments rather than try and con guests to keep income coming in.Work at the tacande is scheduled to carry on until at least october, I would advise anyone considering this hotel to avoid it until then and the hotel have confirmed all works finishedon a positive note the staff were excellent as always and food was very good.

I have been to this hotel on 3 x previous occasion s, shame I went 4.i was informed by an email 7 days prior to my arrival there was some work being done on the hotel and there may be moments of audible disturbance.on arrival we discovered a whole block of rooms was blocked off, this was not to much of a problem.however we also found that the whole of the main pool and terrace area was dug up and was a mass of excavators pneumatic drills stihl saws, this produced momentary audible disturbance from 0800 until 1800 along with this was a dust cloud which produced a nice scum ring in the remaining small pool.the hotel had kindly put up a tarpaulin with a nice seascape painted on it as the real thing could not be seen. Ironically we had gone to the hotel to get away from building work a home. we spent most days out of the hotel, this holiday was a complete waste of money and the email re the work was a complete misrepresentation of the actual state of the hotel. I noted on our recent visits to the tacande, the ethical 5 star hotels nearby had closed down for their refurbishments rather than try and con guests to keep income coming in. Work at the tacande is scheduled to carry on until at least october, I would advise anyone considering this hotel to avoid it until then and the hotel have confirmed all works finished on a positive note the staff were excellent as always and food was very good.

Excellent hotelFood choice: the best Ive every seenLocation: close to every thing Staff: just brilliant nothing was to much trouble

If you are arriving by car then suggest you let the porter garage your car on arrival (you will need a key card). Initial welcome and explanation very good and the rooms are spacious and have good amenities (except thin towels). Cleaning of the room (particularly the bathroom) could be improved but otherwise no complaints. Dont look for an à la carte restaurant as there isnt one, having said that the buffet was very good however the dining room lacks atmosphere. The staff are very pleasant and courteous.

We paid a lot of money for a full sea view and were shown to a lovely refurbished room with a side sea view. The only room with a full sea view was not refurbished and was not half as nice so I was very disappointed but my husband was desperate for a sea view. The hotel itself is very big and for me was too impersonal. We were full board and after 10 days, we found the food, especially the desserts, a bit momentous. The meat was very hit and miss as well which was a shame. The hotel on the whole though is very clean and the pool area is lovely with plenty of sun beds. The entertainment was not too our liking. The day before we left we had to ask for our room to be cleaned which made us think they were no longer interested in us as we were about to leave. The hotel was very expensive and we will not be returning.

The Hotel, Room, Staff, Pools were lovely. we just felt that for a 5* hotel the food selection was poor and certainly not comparable to the other 5* hotel we have stayed at in Adeje. sadly for that reason we would not return to the Tacande.

Great hotel. Service was excellent. Room was lovely. Great pool. Spa is worth a visit. Large selection at breakfast and tasty too. Hotel looks amazing.