Friedndly staff. Confortable rooms. Overall great service

Friendly staff, cleaning services,restaurant friendly staff.hotel itself is beautiful.

Great breakfast variety

Nice place. Only small issue is that the buffet can be organized better. They let 2 people occupy a 6 people table. Other guests occupy the remaining chairs and there's no privacy.

Breakfast , service and ambiance

The toilets and bathrooms had a horrible smell from drainage. They really need to take care of this for this to be a 4 star hotel. The rooms need remodeling. Switches were broken.

Staff were very helpful. Good walkable distance to many restaurants. Bit noisy till 21:00 or so if any event is ongoing.

My experience at Grand Chennai was excellent. On arrival, we were promptly attended to and service staff ushered us to the room explaining the facilities within the room. Breakfast exceeded our expectations. Just one minor comment at the cereal counter, the bowls and milk should have been replenished without requesting. I have to request for it on various days. However, staff attended to my request promptly. Special mention to one of the staff Ushmitha, very helpful and promptly attended to our request. Aside from the positive comments, I believe some improvements can be made in restaurant staff's communication skills. Guest should never be turned away when approached for meals, even when nearing closing time. Instead, we witnessed a hand gesture (indicating the restaurant is closed) made by one staff to another who were negotiating for alternate arrangement. Noticing this we left the restaurant as the staff were not prepared to attend to us. Certainly, some training can be provided to this respect. Otherwise, a pleasant stay and would choose Grand Chennai in my next visit. Thank you.