Very friendly staff willing to go out of their way to accommodate, excellent service. Super clean and cozy rooms.

Lovely staff and hotel location!

Thank you for a wonderful stay!

This was our third visit and we really liked the warm welcome, easy access to the beach facilities.

I don’t think I’ve stayed at a more accommodating hotel in all my travels. Allison and Bob at the front desk went above and beyond, and were friendly and helpful throughout our entire stay. The grounds were lovely, dedicated parking in the rear for our specific rooms was a huge plus, and add on beach badges that included pool access for the north and south pavilion Spring Lake pools was amaaaazing for our little one. As other comments have noted - the property does not have a common area which was fine for us but it definitely would have been nice. It’s entirely understandable since the ground floor of the property is taken up by the restaurant (Amelia’s). Our rooms were clean and the housekeeping staff were always willing to help us with little things here and there (extra towels, a rollaway bed, extra blanket, etc.). The rooms we stayed in seemed modern enough but the finishes weren’t top notch and quite a few things had dents and scratches - which again - is totally fine. Most important to me was the cleanliness - and it was great in that regard. Location was ideal. Beach is across the street and was never super busy or crowded (for Jersey standards). Downtown was a few blocks away - my wife and I would use the complimentary bicycles to ride into town to scoop breakfast for everyone in our party. It was a wonderful experience overall and we can’t wait to come back!

Excellent place Allison was super had a fantastic time rooms cleaned daily all good

Good as always! I like the restaurant below.

Everyone in the staff, especially Allison, is extremely friendly and helpful and polite. The property is in excellent condition considering it's age. The rooms have the feel of it's era, but also a touch of modern such as AC in the room, a nice size TV on the wall, and Wi-Fi, just to mention a few.

The right location for a short but comfortable stay on the beautiful Spring Lake Ocean.

We. Enjoyed our dtay. Alison was very helpful, friendly and always helpful.

We stayed in room 14 ( we don’t recommend it) it’s too small with 1 chair and a tiny table. Not a full bath so nowhere to put our toiletries. The shower was so small my elbows have bruises from bumping into the walls. No soap dish or a place to put shampoos or razor. Overall the place is nice but the room was a big disappointment

Beautiful location across the street from the beach.

Quiet and near the Ocean.

This is the 2nd time I stayed at the Grand Victorian. The location and rooms and gardens are beautiful! The staff was AMAZING! It rivals concierge service of some of the fine and prestigious luxury hotels. I can't complement them enough for the 5 star service.

Loved my stay-visitors need to know that thus is an “old school” property. I’m a fan but others might need more in terms of luxury.

Perfectly serene getaway short distance from NYC. Enjoyed beautiful views from our window and quiet beach.

This is a beautiful old home that is now a restaurant and hotel. The area is amazing. The service was wonderful. We enjoyed a morning walk on the boardwalk. A local breakfast spot was within walking distance and it was great.

We greatly enjoyed the Grand Victorian. The staff were very helpful, and the manager was very informative. We highly recommend the property to our friends and family.

The staff could not have been more accommodating, helped me select the right room and were exceptionally helpful about parking and local information. Allison was particularly helpful.

The staff ( Jeff & Ally ) are wonderful. Very nice place. We enjoyed our stay with the family. Definitely consider going back.

This hotel is quaint , ocean front and in a beautiful location , our room #16 was sub par . The bathroom was ridiculously small (which would explain why there was no picture when booking ) the shower tile was a disgrace. I am 5 4"and 130 lb and could barley move in the shower. The was water supply was abysmal and was barely tepid after running for several minutes. The heat did not work and we were freezing all night, the sheets were scratchy and I had a rash on my body for days. We left early in the morning cold and unable to shower . The guy in the front desk was pleasant & helpful . We wont be back !

Very quaint Victorian style. Beautiful beach view.

From the outside it is a lovely looking beach front Hotel at the Jersey Shore. Unfortunately, we were told that there is no parking on the property unless you are in a suite. You have to park across the street due to Spring Lake laws that don't allow overnight parking on the inside streets. We had to park 2 blocks from the hotel. It's not so much about the walk back but none of the suite parking spots were in use while we were there. It would have been nice of the staff to allow us to use them for our one-night stay. The Rooms are clean and pleasant, but the beds are extremely hard. Not firm but hard like a concrete walkway. We don't get away too often and it would have been nice to have a comfortable bed to sleep in. I would not recommend this Hotel to my friends or family.

The property is across the street from the beach in Spring Lake, NJ so it's very picturesque.

Staff and service was very accommodating. Welcoming, friendly and very helpful ready to make your stay memorable. I appreciate the personal attention given to myself and each guest as they arrived.

Great stay

Beautifully maintained. Very clean. Only one downside was extremely tiny bathroom. Front desk staff were all amazingly accommodating, friendly, and do anything to make you feel welcomed. Very wonderful experience.

Loved everything!! The stag was phenomenal!! The only thing was the cold showers.

It was a great experience, and very close to the beach.. They have amazing restaurants right around the corner . Staff was amazing and always there if we needed them .

Old terrible tv need new shower curtain and rod

This property was sold a year ago. For older people, difficult climbing stairs 15 straight up, no help with getting luggage up the stairs, there was one young man supposedly to help, but was not very helpful The front porch is rented out to chief which has nothing to do with the property, does not do breakfast etc. location is right next to Breakers but certainly can’t compare.

The room was too tiny. No room to sit other than a small chair. But a beautiful place to stay with amazing views of the ocean! Staff lovely.