Attentive to detail staff! Everyone was self motivated to go above and beyond to provide exceptional service.

Safe, clean and just right to collapse after a long day. Great amenities and proximity to shops to meet any needs you may have. Food, even room service was excellent.

I love the design of the building and the interior decor, the ambience is relaxed and the staff attentive.

Words can’t explain how much we fell in love with this hotel. From the staff, the food, surrounding areas, everything was fantastic! For starters, the hotel is completely gated with 2 point security, so we left extremely safe. There is a mall inside the gated area as well along with a few restaurants so it was perfect for nights when we wanted to grab something quick to eat. Uber is available and are very quick with arrival time. If you love taking pics, this is the place for you. There are tons of photos opps in almost every corner! Lovely place and will definitely stay again when visiting Kenya!

Kind, helpful and friendly staff

The staff and service was amazing at Tribe!

I wish I could give the Tribe hotel more than 5 stars. I have stayed at some of the best hotels around the world and the service at The Tribe is the best I’ve ever experienced. From the time I made our reservation to the minute we got dropped back at the airport, we felt like royalty. Our Chieftains (that’s what they call their team members) were superb! Baraka at the front desk was an absolute delight. His positive attitude and willingness to help with whatever was needed made it a pleasure to interact with him each day. The rest of the front desk team - Jackie, Leah, and Barbara all made us feel like we were part of the Tribe family and constantly went above and beyond to make us feel like we were valued customers. Joel from the transport and excursions team is an absolute gem. We booked several excursion and airport transfers through him. We had to make several changes prior to arrival and while we were there, and his responsiveness and willingness to make changes minute to minute really helped make our time in Nairobi seamless and incredibly enjoyable. Lastly, Ivy, our driver and guide for three days, was the BEST! Aside from being a safe driver, she was so much fun to spend time with. She is funny, knowledgeable, and overall lovely person. In addition to the wonderful team, the hotel is stunning with beautiful artwork all around the hotel. The architecture and room design make it feel like you are staying in a beautiful art gallery. The location is fantastic and it felt

Our 2 story suite was lovely. The only complaint is that the shower was plugged or something and flooded often.

The food was really good and the rooms were cozy. Overall a good stay. Right next to the mall gave plenty of things to see and do.

The Tribe is an amazing property in the Embassy District of Nairobi- safe, beautiful and relaxing. They have an excellent new Spa, Kaya.

The Tribe is beautifully located in the Gifiri district convenient to great shopping and amazing restaurant. I am especially excited that they now have the Kaya Spa onsite and it is lovely. A shout out to many of my favorite staff including Phillippe and Purity at Jiko Restaurant!

Like the location and the ambiance. Very close to the village market. Safe to walk around. Staff was very friendly and helpful. Breakfast was good. We will definitely stay there again.

The staff was absolutely excellent. They went above and beyond. My wife and I truly appreciated it. I would definitely stay again.

It’s really well done and artistic. The staff is great and the food was very good.

The front office staff and the bellhops are super helpful, very friendly and knowledgeable. Real key to the client service experience here. Francis was great. Really lovely and quiet hotel. Tasty and wide variety of food options - pricy though. Great amenities and facilities. Our bathroom in room 502 was smelly at times though as the drain vent let in air. We didn’t receive our VIP Access gifts or amenities. I just remembered that we were entitled to these when prompted to do this review. A reminder at the hotel would have been nice. We are happy with our overall experience.

Absolutely amazing comfortable room. Staff were extremely friendly and looked after us very well. The food was great also.

Was good ,, breakfast was expensive per day but cheaper walking

The staff for the most part was great. We especially appreciated Barbra our Chieftain who escorted us from the airport to the hotel via the hotel shuttle.

Quintessential space with great service. The room service menu could be better..

Tribe is a great hotel in a safe part of Nairobi with Village Market next door, which has so many great dining options and a supermarket and plenty of other shops, as well as a Masai market on Fridays.

Excellent mattress and great vibe enjoyed The people

I was charged a deposit with Expedia and the hotel pretended like I wasn’t and I had to pay the full amount. In the end I was charged the correct amount but they could have better explained how the deposit/card hold with Expedia works. As many people use Expedia, the front desk staff should be better educated on how it works so they can clearly explain it to guests. I wasted time with the hotel and Expedia figuring it out. Otherwise, great location, beautiful place and good food.

Very beautiful property, lovely staff, great amenities. Points off for COLD shower. About half my showers in 4 nights stay were room temp water navy showers.

After some issues during check in, the remaining of the stay was great.

Very friendly and helpful staff, nice and clean room. The food was also very good.

Staff is extremely friendly. Rooms are exceptional and very clean.

Gorgeous, relaxing, great service! We will definitely be back again!

Just two days. The hotel itself is really awesome. Service excellent. Overall very good quality. The Restorant not outstanding.

Just two days. The hotel itself is really awesome. Service excellent. Overall very good quality.The Restorant not outstanding.

Highly recommend this hotel. It has everything to offer from amazing staff, free shuttle to shop and nearby locations, full free breakfast and amazing room accommodations with very comfortable bed.

Highly recommend this hotel. It has everything to offer from amazing staff, free shuttle to shop and nearby locations, full free breakfast and amazing room accommodations with very comfortable bed.

Nice Hotel with great service. In need of minor updates and repairs here and there but in overall nice. Great personal with a smile and very helpful.