Excellent overall.

Excellent serviceGood foodCan take taxi to anywhereBad part is you cannot walk out of the hotel at allYou must always have a taxi to go wherever even into town. There is no place to even take morning walk. No gardenNo heating in rooms-very cold in room

Excellent service Good food Can take taxi to anywhere Bad part is you cannot walk out of the hotel at all You must always have a taxi to go wherever even into town. There is no place to even take morning walk. No garden No heating in rooms-very cold in room

Facility was too cold in march. Even lobby where we had to sit to be to on internet was cold and uncomfortable. No internet option in rooms. I would be happy to pay for it. No TV channels work in the rooms. There was nothing to do in the rooms in cold weather with no internet and TV. Food can be improved. Need different menu every night and need some Punjabi dishes.We were forced to eat in the hotel every night due to limited access to outside,cold weather and limited restaurants in the city. Good food in dining hall,improved drinks in bar,TV / internet in rooms, warm lobby could have made our stay enjoyable.

Facility was too cold in march. Even lobby where we had to sit to be to on internet was cold and uncomfortable. No internet option in rooms. I would be happy to pay for it.No TV channels work in the rooms. There was nothing to do in the rooms in cold weather with no internet and TV. Food can be improved. Need different menu every night and need some Punjabi dishes.We were forced to eat in the hotel every night due to limited access to outside,cold weather and limited restaurants in the city. Good food in dining hall,improved drinks in bar,TV / internet in rooms, warm lobby could have made our stay enjoyable.

Overall a pleasent experience. Could make it better by providing better toiletries. Able to see mountain k2 from hotel clearly and surrounded by beatiful scenarios.

Overall a pleasent experience. Could make it better by providing better toiletries. Able to see mountain k2 from hotel clearly and surrounded by beatiful scenarios.

Overall a pleasent experience. Could make it better by providing better toiletries. Able to see mountain k2 from hotel clearly and surrounded by beatiful scenarios.

the rooms are dirty musty and terrible!

Food is good. Cleaniness is bad. Housekeeping is bad.

Food is good. Cleaniness is bad. Housekeeping is bad.

Hotel was not in Darjeeling centre but about 9 Km before that in a place called Ghoom. However the property was well maintained and had a contemporary look. Our stay at the hotel was nice, check in checkout and stay was all smooth.Food cooked at the hotel was nice as well. Only negative was that the hotel did not provide any room warmer in the standard room as i stayed there early November when its quite cold in Darjeeling.

Hotel was not in Darjeeling centre but about 9 Km before that in a place called Ghoom. However the property was well maintained and had a contemporary look.Our stay at the hotel was nice, check in checkout and stay was all smooth.Food cooked at the hotel was nice as well.Only negative was that the hotel did not provide any room warmer in the standard room as i stayed there early November when its quite cold in Darjeeling.

It's not worth the price if u r not a member..the food quality is horrible both in room service and buffet..the location of the hotel is worse too...its inside a small lane where there's traffic jam all the time.overall terrible.

Its not worth the price if u r not a member..the food quality is horrible both in room service and buffet..the location of the hotel is worse too...its inside a small lane where theres traffic jam all the time.overall terrible.

The towels and bedsheets were dirty. The room was freezing and the heater didn't work properly. The geezer didn't work so we had no hot water. The front desk had limited staff who worked there. There was a language barrier with some of the staff as some of them didn't speak English. The food was very oily and not tasty. However, the view was spectacular. Great view but Everything else was terrible.

The towels and bedsheets were dirty. The room was freezing and the heater didnt work properly. The geezer didnt work so we had no hot water. The front desk had limited staff who worked there. There was a language barrier with some of the staff as some of them didnt speak English. The food was very oily and not tasty. However, the view was spectacular. Great view but Everything else was terrible.

The only good thing about the stay was the excellent hotel staff. They were so polite and ready to help. They just did not have the tools to do that. The inside of the rooms was really in bad shape ... needs a big makeover. The kitchenette cupboards are falling apart, the bathroom stinks all the time, the tiles are broken, the towels are treadbare and stinking, the carpet is stained all over, the beds are just ok. Its more like bare minimum hotel than a resort. The breakfast buffet was though quite good. But all over the carpets, towels, tablecloths, tiles, kitchen, walls , roofs etc need a big big maintenance.

Overall we had a nice stay. The staff were helpful and courteous and the rooms were clean and comfortable. Look out for the duplex cottages. There are two sore points though: 1. The food prices are exorbitant. Since the property is detached and you do not have dining options nearby you are left with no option other than paying a hefty price for some average dishes. 2. The photo of the room posted on Expedia while making the booking was not representative of the actual room.

Overall we had a nice stay. The staff were helpful and courteous and the rooms were clean and comfortable.Look out for the duplex cottages.There are two sore points though:1. The food prices are exorbitant. Since the property is detached and you do not have dining options nearby you are left with no option other than paying a hefty price for some average dishes.2. The photo of the room posted on Expedia while making the booking was not representative of the actual room.

Too far from Darjeeling town. Little in house activities to be categorised as resort.

Nice location, good view of the Kanchandejunga as you step out of the hotel. Very nice staff. Expensive but good food. Very close to Ghoom railway station.

i would not like to go to this hotel again

Nice room - better than expected, very hot water! Good large comfy bed. Very noisy hotel in the mornings. Foyer and restaurant were very cold, we sat in winter woolies and it reminded us of a back-packers ski resort without the fire place! Food was somewhat unique for breakfast buffet and dirty table cloths, but they made a great omlette to order. Staff very helpful and friendly. Overall good value for money though location a little out of the way for Darjeeling to walk.

Nice hotel