Service with a smile and clean

We booked prior to seeing the reviews but I have to say that the Oswego Inn wasn't as bad as the reviews made it sound. The staff was friendly, the rooms were mostly clean, and the location was very convenient. That being said, our rooms were uncomfortably warm even with the window air-conditioning units at full blast, while there were ice buckets, there was no ice machine, and there was a smell of cigarettes, even thoughour rooms were non-smoking.

love the quiet

It’s pretty dirty and old and run down. Wi-Fi never worked. Only good thing it’s close to suny Oswego and downtown

Wonderful

The place was a $50 a night room, just in shambles paint was terrible, beds look barely made, couldn’t work the TV, no drinks available.

Let's start with the positive... >It was very quiet, probably because no one else was dumb enough to book this place- >The toilet paper was irresistibly soft Our room was dirty, the beds were clearly unchanged (GROSS), outlets did not function properly, the a/c unit blew dust and hot air. Musty like smell in the halls, carpet in lobby in bad need of vacuuming, and there was no breakfast as advertised. Which is probably a positive honestly.... Heed the warnings that I did not!! SAVE YOURSELF, STAY AWAY!

Walking up to the front door and up the steps that look like they will collapse any minute, I immediately felt a sense of dread. Not only will this motel (and I use the term loosely) not let you cancel within 3 days of your arrival, it also charges much too much for a place that's several notches below a Day's Inn. Cigarette holes in the furniture, a carpet that hasn't been cleaned in months, no service before my second night, a tv that yes, has cable channels, but can barely be heard even all the way to the top. The bed was much too soft, a microwave with no center plate, yes a small refrig but not much compensation for the money. Again, no change of towels, coffee pot that wasn't clean and a packet of coffee but no creamer and one (1) cup with an ill-fitting lid (had to go out for coffee). Very unprofessional demeanor from the "staff". Oh and due to my copd, I requested a lower room -- it's a walk-up -- but was told nothing was available even though there were maybe five cars in the lot. the chairs by the table had something very sticky I couldn't remove so I couldn't rest my arms on it. The a/c is pitiful.

No breakfast no ice didnt clean rooms bedbugs no service charge too much everything wrong bed hard fridge broken

This property is a triple decker. Not what I wanted or many people want for a hotel.

Too old , and the toilet so dirty

I was dropping off my younger brother at SUNY Oswego and this was one of the cheapest lodging options available. I was only using the room to sleep and take a quick shower, so I didn’t need anything luxurious. Well, the price says it all. My room was one step above me complaining. There were stains on the bedsheets and the carpets, but it was comfortable enough. The curtains were thick enough that the room stays dark when the sun comes up. I’m 22, so I’d say this was a decent stay at best and I’m glad I saved money — but older people with a bit more of budget might want to second guess staying here.

Did not end up staying. Disgusting property. Guy at front counter could not run my card. I went and stayed at the best western down town. They had no problem running my card. Can’t believe you have this property on your site.

Never again this place. Flying bugs in bathroom. Strained entrance rug. Smells dingy

Never again this place. Flying bugs in bathroom. Strained entrance rug. Smells dingy

We didn’t stay our second night. The whole place was old and dirty. The bathroom was broken, beds are terrible, bedspread was dirty. There were holes in the walls. I can’t believe they’re open for business. I should’ve ask for our money back. I wouldn’t recommend this place for dogs to stay in.

There was hair from the previous guest in the bathtub (hair balls). The sheets has yellow and orange stains. Do not recommend this place.

I'm sorry to say that the room was dirty with ancient dust on every secondary surface. The toilet bowl and any sink surface was clean, the bed was clean, but the sills, fixtures, were all dirty.

Stains on carpet if they would steam machine would have been nicer. I was afraid to walk on carpet barefoot. Pretty gross. Air conditioner and curtains had many cobwebs. Towels were thin and coarse.

We were very happy to find a last minute room when our air bnb cancelled, but

First the property says it is non smoking and the place smelled like smoke and the room smelled like a smoke shop. There was an open condom on the bed. The tv didn't work the windows didn't lock and the shower knob was broken so you couldn't take a shower.

The room was completely filthy, stains all over the carpet and chairs. Absolutely disgusting.

Great place very well kept

Booked a single queen room, received a sub-par double room with mismatched bedding and a lamp that had no shade. The A/C looked like it was from 1980 and barely kept the room cool. No ice machine, zero amenities. Originally from the area, I looked forward to staying here as it USED TO be nice. Don't let the photos fool you! Let's not mention how long it took to get checked in! Never again, and I wouldn't recommend this to anyone (not even my enemies).

When I first arrived they checked me into a room that wasn’t the room I requested through my booking through Expedia. I requested a queen room and they tried to put me in a double bedroom. While I used to work in a couple of hotels, I understand what to look for between the difference in the clean room and not. The trash was not taking out, the soaps haven’t been changed to new soaps, there was hair in the shower. Those are things they could’ve done. After I Splaine that wasn’t true I requested from the website they put me in a queen room which ended up being a smoking room which I specifically requested a non-smoking queen room. He told me they were booked but it advertised they had rooms open they were my select it was a non-smoking home. When I moved to the queen room, the carpets were filthy the chairs were filthy the walls were filthy air conditioner was filthy. Everything was just filthy. The furniture was either old or broken down in the whole room just look like I was in a Traphouse. They never put out breakfast as advertised either. The comforter was stained with either rust or make up but either way, the comforter was stained. The hotel was just poorly taken care of and you can see were overtime that lack of really taking care of the place has set in. When I told a couple of friends where I was staying they called it “Bedbug Inn” and told her to be careful of bedbugs. That made my stay uncomfortable even more.

When we went to check in, we went to check the room. There human waste in the toilet, hair in sink and air conditioning frame was held up by a piece of wire. We left and got another room someplace else.

Nothing at all like the pictures or description. Room had not been cleaned. Food and stains on carpet floor. 1986 AC took forever to cool down room. Bathroom door wouldn't close and very outdated. No breakfast at all. Disappointing overall

Friendly manager, tidy room, convenient area. Room was Not like the advertised image.

People were nice. Hotel was well below average. Carpets covered in cigarette burns, nonsmoking hotel reaked of smoke. Dirty stained towels.

My stay here was short. For a budget income, this place is very decent.

The place was dirty and there was a guess that live there and the kid(4-6)was running all night long. The ac stop working in the middle of the night. I will never stay there.

When I check in the person was very gentle but my first room don't have a good ac so I ask a change the room so he did it inmediately. The bad thing I realize I pay for a room with breakfast wasn't any breakfast to served I will suggest if will be no breakfast please don't put it on the notes and also don't charge too high for a room if the facility smell weird you can tell lack of cleaning and no free breakfast like online says.