Loved my room, the view, the comfort, the convenience, and the breakfast.

It was a stopover on way home from Seoul / Osaka. Fantastic location with very convenient subway station 3 min walk away with great connections to other major lines. Great views over the Palace Gardens & "supersized" room for Tokyo. Good breakfast available & comfortable bar with good value happy hour.

Such a beautiful view from the rooms here. The quality of the hotel for the price is exceptional. The breakfast was nice everyday with three selections to choose from too. Friendly staff helped with luggage forwarding and made everything easy. Also very close to take the subway/trains from 3 min walk away. Plus comfortable beds and daily housekeeping service!!! Loved this stay.

Didn't like the restrictive breakfast options. We have traveled to 20 different countries around the world and this is the only hotel that charges coffee when selecting a Japanese breakfast. Coffee should be free, regardless of the option.

I like the close proximity to Hanzomon station to get to Shibuya & a couple of sopa noodle restaurants within walking distance. I don’t like the 6 flights of stairs without any escalator to exit from Hanzomon train station, when we have luggages to carry upon check in & check out. I don’t like to dirty sink counter.

Great hotel with extremely friendly staff in a beautiful nice neighbourhood

Trip was amazing, The Grand Arc Hanzomon was a perfect to rest and plan our stay. Hotel is near the station and has taxis that come by regularly. Atmosphere was soothing and they provide us excellent service and accommodations.

The Deluxe twin room, 17th floor, park side, had a wonderful view, was spacious and impeccably clean. The hotel was an easy walk to the office, so location to where I needed to be was very convenient. Because I do not speak Japanese, I asked one of the receptionists to make a dinner reservation for me. They were unable to accommodate my request, which I found surprising. I was not able to understand the explanation as to why doing so was not possible. It worked out as the restaurant did accommodate us without the reservation, but mostly because we arrived before they opened and were the third person on line. Other than this issue, I really enjoyed staying at this hotel.