Where do I begin! Well when I got to my room went to use the bathroom the toilet seat was filthy, it also was stopped up and unusable, the room telephone did not work. Also the room itself furnished NOTHING as far as any kitchen equipment. After a couple of hours I did find a tent on the floor that said if you needed anything call. How was that possible if the phone wasn’t working? The front desk was unmanned after 10 but when I used the lobby phone I was able to reach someone on the lobby phone and my toilet was cleared. Also who still has a 32” TV? I could hardly see it from the bed. The heater and the bathroom fan was very loud. I travel extensively and this hands down was my worst hotel experience!!!! There were a couple of other issues with the room but I just listed the major issues. I would like a full refund for the horrible experience!!!!!

WiFi was down so I wasn’t able to check in, was told I would get refunded for the night I wasn’t able to stay and then never was.

Our room had feces stains on the walls, along with crayon, burn marks and other various stains. Even our linen was stained and there were no replacements available. The entire property smells like people are actively smoking marijuana at all hours of the day and night. The dresser handles were broken. The sink counter was broken. It was an absolutely terrible experience.

We won't stay there again. They have kitchenettes in the rooms and someone burnt food on their stove. We had a fire alarm go off at 11 p.m. and had to walk down 4 flights of steps to get out of the building. It was over in an hour but that disturbed our sleep (and most guests just stayed in their rooms). Plus there were no grab bars in the shower and the tub was too high for me to enter (I'm very short and disabled). IF they had a grab bar I could have gotten in to the shower. Instead I had to take a sponge bath (after traveling all day). And the room was DIRTY. Blood stains on the carpet. Paint all over everything. My feet were filthy just walking to the bed. Sorry, but it wasn't a good experience at all. Did I mention that the first room they gave us was occupied and we walked in on someone in that room? The desk clerk was clueless.

Saw cockroaches in the room. There wasn't even anyone to tell before check out because their front desk doesn't open until 9am.

Disgusting, dirty, smelled horrid, no staff at night. We arrived after midnight and no one was there. It took us 45 minutes to get in touch with someone to let us in. The room we were given was filled with dog urine and feces. It smelled so bad and there were puddles of pee under the bed. When we tried to get a different room we waited an hour for an employee and no one came. We slept in the car. I had to buy cleaning supplies in the morning to go into the room, clean it and then shower. The front desk staff said no refunds and they can’t do anything. I will be reporting this to the health department. It is worse than a motel 6 or truck stop motel. Unsanitary, unsafe conditions that no human being should have to stay in.

I tried to contact the staff at 10 o'clock, but no one answered. Even when I called 500, no one answered. It's really terrible!!! I have never seen a hotel without any staff or security personnel. I did not successfully check into the hotel and I hope the hotel can refund me！！！

The Room had Roaches in Bathroom and Room. But otherwise was clean! (Sheets/Fridge/Countertop/ Microwave was clean).